A company is looking for a Senior Director of Customer Experience Operations to lead process, systems, and business intelligence strategy across the Customer Experience organization.
Key ResponsibilitiesLead the CX Ops team, fostering a culture of growth and innovationOversee strategic CX initiatives and manage the rollout of Customer Success and Community platformsMonitor customer health and retention metrics to inform forecasting and performance trackingRequired QualificationsMinimum of 5 years in a Customer Success Operations Manager or similar role10+ years of overall Operations experience7+ years of experience in Customer Success, Coaching, or TrainingProven expertise in Customer Experience operations and program managementHands-on experience with CRM and Customer Success tools
Senior Director of Experience Management
Director of Experience Management to lead a team focused on enhancing customer experiences through Voice of Customer insights. ...
Senior Director, Human Resources
The Jewish Federation of Detroit, a leading philanthropic organization serving the metro-Detroit community is seeking an experienced and dynamic senior HR professional to lead the HR team, shape a thriving and engaged workforce while driving our organizational success. This position will supervise a...
Senior Director of Revenue Marketing
Director, Revenue Marketing to lead its demand generation strategy and drive revenue growth. ...
Senior Director, Human Resources
The Jewish Federation of Detroit, a leading philanthropic organization serving the metro-Detroit community is seeking an experienced and dynamic senior HR professional to lead the HR team, shape a thriving and engaged workforce while driving our organizational success. This position will supervise a...
Senior Director of Product Management
A company is looking for a Senior Director of Product Management (Digital Experiences) to lead digital transformation initiatives. ...
Senior Director, Human Resources
The Jewish Federation of Detroit, a leading philanthropic organization serving the metro-Detroit community is seeking an experienced and dynamic senior HR professional to lead the HR team, shape a thriving and engaged workforce while driving our organizational success. The Senior Director, Human Res...
Director of Sales and Marketing
A Senior Assisted Living Community in Oakland County is looking for a Full-Time Director of Sales and Marketing. If you have previous sales and marketing experience working within a senior living facility, this could be the job for you!. Experience in senior living communities preferred. Create and ...
Senior Director of Global Operations
If you are ready to expand your professional experiences and grow professionally with a thriving organization, we invite you to become a valued member of our team!. Senior Director of Global Operations. Relevant years of global operations management experience with significant leadership responsibil...
Senior Director of Global Operations
If you are ready to expand your professional experiences and grow professionally with a thriving organization, we invite you to become a valued member of our team!. Senior Director of Global Operations. Relevant years of global operations management experience with significant leadership responsibil...
Senior Director of Global Operations
If you are ready to expand your professional experiences and grow professionally with a thriving organization, we invite you to become a valued member of our team!. Senior Director of Global Operations. Relevant years of global operations management experience with significant leadership responsibil...