Investigates allegations of Wire, ACH and online banking fraud, check fraud, and various other fraud types. Works extensively with law enforcement at all levels, investigators at other financial institutions and internal operational, Risk and Control teams.
The position reports to the Global Security Electronic Crimes Investigations Manager in the East Region. It requires an in-depth understanding of fraud and technology risk, working extensively with internal management and the law the enforcement community at the local, state, federal, and international levels.
The investigator will lead investigations of fraud activities that involve remote channels (Internet, Mobile Banking, Call Centers, etc.
involving Wire Transfer, ACH, and other electronic payment mechanisms. The investigator will be focused on root cause analysis and quantifying risk;
then communicating those findings to management in a fashion that prompts them to initiate systems, process, and procedural change that address the identified areas of concern.
QUALIFICATIONS1. 5+ years experience in EFT Risk, Operations or investigating EFT-related fraud.2. Knowledge of online banking systems, telephone banking risk management, EFT systems or risk management.
3. Knowledge of the EFT systems used to move funds intra or interbank (e.g. ACH, Wire Transfer, etc.)4. Understanding of cyber organized criminal groups, online carding groups, digital currencies, and electronic crimes as they relate to electronic fraud.
Technical skills : 1. Clear understanding of EFT payment systems.2. Understanding of industry data security trends / standards related to Electronic payments.
3. Experience in the automation of aggregating and analyzing large amounts of data using tools like Excel, Access, etc.4.
Knowledge of Suspicious Activity Reporting (SAR) and SAR filing requirements is a plus.People Skills : 1. Ability to coordinate and collaborate with business stakeholders, technical resources, law enforcement and other third-parties as necessary.
2. Able to articulate sophisticated fact patterns to non-technical line of business risk partners and communicate investigation findings in an organized, concise fashion.
Process Skills : 1. Strong knowledge of computers and general data processing. 2. Ability to identify control gaps and recommend remediation strategies.
Certifications : 1. CISSP, CISA, or CFE are a plus but not required.
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