*100% REMOTE * Service Desk Analyst

TEKsystems
Phoenix, AZ, US
Remote
Full-time

Job Description

Job Description

If you would like more details, Please call me (Zach) directly at 480-758-3745. Also, if you know anyone who may be interest, feel free to send them my way!

Top 3 "Great to haves"

  • 2+ years of experience providing PC customer support to users (phone or desk side support)
  • Experience working with and navigating the Windows 10 operating systems.
  • Basic network, WIFI, O365, Exchange, and AD troubleshooting skills are ideal.

Brief description

Remotely assist a team of CPA's utilizing our clients technology during the up coming busy tax season. Create tickets and resolve issues related to Windows 10, software, and hardware in a one-call timely manor.

Please apply even if you don't have two years under your belt as no one gets ruled out for that matter!!

Chat soon!

21 days ago
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