Customer Success Manager

A company is looking for a CSM Small Group People Manager.

Key Responsibilities

Lead and support a team of Customer Success Managers, focusing on talent management and development

Drive financial discussions and client interactions to enhance customer satisfaction and mitigate risks

Execute strategic projects aligned with departmental goals and maintain high client satisfaction levels

Required Qualifications

BA / BS degree or equivalent experience

3-5 years of management experience

3-5 years of experience in the healthcare industry

Demonstrated leadership abilities and teamwork skills

Foundational project management skills and proficiency in Microsoft Office applications