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FT CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME>

Provi
Kissimmee, FL, United States
$61K a year
Remote
Full-time
  • Customer Service / Fully Remote - Anywhere in U.S. / Up to $61K per year / Health, dental & vision / PTO / 401K match - As a Customer Support Specialist you'll : Answer and triage incoming Support tickets, aiming for a team average Time to Resolution under 48 hours and First Response Time under 1 hour;
  • Escalate urgent requests or technical issues for quick resolution; Assist new users on Provi by completing their account setup and responding to their questions with an eye for customer satisfaction;

Work with Support Leadership to recognize usage trends and opportunities for more efficient customer service...Hiring Fast >

13 days ago
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