Systems Engineering Manager, Enterprise Browser

Company Description

Our Mission

At Palo Alto Networks, everything starts and ends with our mission :

Being the cybersecurity partner of choice and protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals, but we’re not here for easy.

We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work.

From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.

Because it FLEXes around each employee based on their individual choices, employees are empowered to push boundaries and help us all evolve together.

Job Description

Your Career

As a Systems Engineering Manager, you are the technical leader for your Systems Engineering team. Your team provides technical expertise and guidance in customers’ network security and zero trust journey.

You will work closely with the Account Managers and their District Sales Manager counterparts to build relationships with your customers and help them detect and prevent advanced cyberattacks and breaches.

You and your team will play a key role in defining technical solutions that secure a customer’s key business imperatives and will evangelize our industry leadership in on-prem, cloud, and security services that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.

We seek a leader to develop our Systems Engineering teams, providing training and technical support as a solution expert.

Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base.

Your team, in partnership with the systems engineering team, will displace competitor technologies, build market share within your targeted list of major accounts, and, most importantly, help your client sleep at night as they use our products to build secure digital transactions.

Your Impact

Recruit and hire new System Engineers into the team, hiring the best talent in the industry

Work with your peers to develop a System Engineer training curriculum

Mentor, train, and review employees on your team, keeping them engaged and successful in their careers

Develop relationships with the District Sales Managers and their teams to ensure full technology coverage in key opportunities

Provide effective technical leadership in customer interactions, including sharing security trends and standard methodologies employed by other customers to actively be part of the selling process

Provide System Engineering expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge

Innovate and iterate to drive high technical validation and PoC win rates for Network Security solutions, while reducing technical validation and PoC timelines

Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO

Lead conversations focused on industry trends and emerging changes to the security landscape

Discuss competitor offerings in the marketplace and positions ours as the best solution

Support your team in documenting HLD (High-Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions

Review and guide your team’s technical validation plans including POV (proof of value) test plans and customer readiness / requirements

Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business

Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise

Work with product teams to build requirements and roadmap development plans for our network security customers

Maintain a general understanding of competitor selling strategies

50% travel within the region

Qualifications

Your Experience

Experience managing customer-facing sales engineering or solutions architect teams

5+ years experience in sales engineering within Zero Trust, Networking, Network Security, SaaS Security or SSE / SASE

Solid understanding of NGFW, Network Security, SASE, CASB, Proxy, DLP and BYOD solutions

Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts

Experience delivering comprehensive security solutions

Strong communication (written and verbal) and presentation skills

Experience in leading large teams, allocating resources, managing engagements and resource efficiency

Additional Information

The Team

As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients.

You won’t find someone at Palo Alto Networks that isn’t committed to your success with everyone pitching in to assist when it comes to solutions selling, learning, and development.

As a member of our systems engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple : we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales / commissioned roles) is expected to be between $218,600 / yr to $300,650 / yr.

The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple : we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.