RETAIL STORE MANAGER
THE COMPANY :
At Goodwill, we aim to create a positive and fulfilling work environment emphasizing training and self-empowerment. With these tools, our Team Members can excel in their jobs and futures.
Our Full-Time Team Members can expect a consistent forty-hour work week. Goodwill has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24 / 7 Goodwill Paid phone access to a Doctor through Teladoc, and many other attractive benefits listed below.
THE POSITION :
Are you a highly engaged leader with strong people skills and the ability to drive operations in our fast-paced environment?
Do you lead by example and excel in building a team culture of learning and empowerment?
As an Retail Store Manager, you will :
- Provide world-class customer service to all internal and external customers
- Oversees the daily operations, coordinate schedules, and implement policies and procedures that maintain our culture
- Operates the GGC within budgeted expense-to-revenue ratios and donor value
- Train to master all aspects of the Goodwill donated retail goods process
- Ensures the operation of the store by responding efficiently and accurately to customer service issues, cash handling, managing inventory, training new and current team members
- Appraise staff performance and provide feedback to improve productivity and morale
- Schedules / Maintains labor and payroll in accordance with GIM policies and procedures
- Manage good stewardship of donations and oversee budgeted expenses to revenue ratios and donor value
THE BENEFITS :
Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives
THE QUALIFICATIONS :
- High school diploma or GED required
- Associate's Degree in business or related field preferred
- Minimum of two years of customer service management or supervisory experience in a retail setting preferred
- Must be willing and able to work days, evenings, and weekends
- Must be able to perform the essential functions of the job with or without accommodation
THE PHYSICAL REQUIREMENTS :
- Must be able to sit, stand, bend, and reach for extended periods
- Must be able to lift, push, pull, carry, or otherwise move up to 40 pounds with no support regularly
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