Resident Care Coordinator/Scheduling Coordinator @ Ovation Heartwood!

Job Description

Job Description

Our mission to enhance the life of every person we serve starts with our team members.

When you become part of Ovation, you really are joining a family.

Resident Care Coordinator / Scheduling Coordinator

Status : Full Time

Shift : To discuss during interview. Some weekends, holidays and on-call shifts may be required.

Wage : $22-$26 / hr DOE

Location : Ovation Heartwood Preserve, 470 Maxwell Plaza, Omaha, NE 68154

An Ovation team member will emulate the Ovation brand with a focus on service, exceeding expectations and creating exceptional, memorable moments for all residents.

Team members will always embrace and emulate the Ovation mission statement and core values and set an example of these values for all those that interact with them.

They will assist residents to find their passion for life and pursuit of engagement within the Ovation family and create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the community.

They will encourage and support teamwork and create memorable moments for our residents.

Our Mission : To enhance the life of every person we serve

Supports and maintains the Ovation Core Values

Integrity above all else

Passion for the quality of people’s lives

Quality that is obvious

Innovation, not emulation

A culture of respect, belonging, and celebration of diversity

Reaching to learn, grow and embrace change

Teamwork, trust, camaraderie, and fun

Responsibilities :

• Document information pertaining to changes in residents’ functional status, personal needs, appointments, etc. and communicate changes to appropriate parties.
• Maintain resident records according to the community’s chart order.
• Accurately measure, record, and assist with the monthly wellness clinic
• Assist in the development and data entry of the service plan changes and oversee implementation.
• File resident records and maintain discharge files.
• Assist in scheduling appointments and coordinating care with outside services.
• Conduct weekly, monthly and quarterly audits as outlined in the clinical standards.
• Ensure proper documentation of all care plans, nurses notes and all corresponding documentation for the resident records according to regulations.
• Assist in planning, conducting, and scheduling of in-service training classes, on the job training and orientation programs (in conjunction with Human Resources and Clinical Management) to ensure that current material and programs are continuously provided.
• Assist Residents with activities of daily living in a way that promotes dignity and independence of each resident.
• Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility’s policies and procedures governing accidents and incidents.
• Attend meetings of the Continuous Quality Improvement (CQI) Committee. Assist the CQI Committee in developing and implementing appropriate plans of action to correct identified quality deficiencies.
• Ensure proper scheduling department working hours, personnel, work assignments, etc. as needed or required.
• Assist in establishing the staff vacation scheduling as necessary or required.
• Provide assistance as a caregiver or medication technician as needed or as directed by the Director of Health Services or Nurse on duty.
• Attend Safety Committee Meetings. Create and maintain a safety culture. Be a good safety example, ensure safety expectations are communicated to all employees, ensures safety policies and procedures are followed.
• While on the floor, assist with monitoring facility personnel ensuring they follow established ergonomic policies and procedures to prevent self-injury.

Report all problems to the Executive Director.

• Ensure that all personnel follow established policies governing the use / disposal of personal protective equipment and disposal of infectious waste.
• Report any accident and incident reports such as falls, injuries of an unknown origin, med errors, abuse, etc. to Executive Director.
• Ensure that adequate supplies and equipment are on hand to meet the day-to-day operational needs of the facility and residents.
• Ensure that equipment / supplies are ordered / delivered on time and in accordance with established purchasing policies.

Qualifications :

• Must possess High School Education or equivalent.
• Must have experience as a CNA and / or medication technician for at least one year.
• Resident Care Coordinator experience or similar preferred.
• Must have experience with Excel, OnShift scheduling experience preferred.

Employee Perks :

• Employee meal credit
• Tuition assistance
• Career development opportunities
• Employee assistance program featuring free counseling services, financial coaching, legal services and more
• Generous PTO policy
• 401K retirement plan with employer contributions
• Comprehensive benefits package with medical coverage, voluntary dental, vision, and life insurance

At Ovation, we love to celebrate our diverse group of hardworking employees. We value diversity and believe forming teams in which everyone can their true, authentic self is key to our success.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.