A company is looking for a Tier 2 Help Desk Technician to support a Federal client.Key ResponsibilitiesResolve issues escalated from Tier 1 support and work directly with users for timely resolutionsDocument and manage program / project activities while ensuring performance metrics are metMaintain proactive communication with customers and team members to mitigate issuesRequired Qualifications4 years of relevant experience in managing end user IT support servicesITIL Certification (preferred)CompTIA A+ certification (preferred)Experience with BMC RemedyActive Secret Clearance
Tier 2 Help Desk Technician
A company is looking for a Tier 2 Help Desk Technician to support a Federal client. ...
IT Help Desk Technician
Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve compl...
Help Desk Technician
A company is looking for a Help Desk Technician (Tier 1) to provide technical support and maintain IT equipment. ...
IT Help Desk Technician
Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve compl...
Technical Support Specialist
A company is looking for a Technical Support Specialist to administer and maintain software infrastructures and applications in the hospitality industry. ...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Duluth)
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Desktop Support Technician L2
Seeking for a Desktop Support Technician in Alpharetta, GA (Onsite). Candidate should have 5 years of experience in Desktop support. Image a Machine (laptop / Desktop). Experience in configuring the new laptop/Desktop. ...
L1 Technical Support Specialist (midtown Atlanta Or Columbia Md/hybrid Position)
As a Technical Support Specialist L1, you will be responsible for providing second level support to our global user base. In addition, the Technical Support Specialists will perform Network Operations Centre (NOC) duties, including monitoring of the global estate, analysis of issues & problems, trou...
Application/it Support Specialist
IT Help Desk Support- Provide additional technical support services, such as teleconference and videoconference meetings; desktop phone support; conference room projectors and audio-visual support; network cabling and connectivity; etc. IT Help Desk Support- Provide PC and laptop hardware support, i...
Tier 3 Technician - Senior IT Professional
We are a team of people with different strengths and backgrounds that work together to make a positive impact on the lives of our clients, community, and each other. At least 8 years of actual IT experience showing a progression of abilities during your career. Regular company events, teambuilding a...