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Adult Care Facility Complaint Surveyor/Investigator (Clinical)
Adult Care Facility Complaint Surveyor/Investigator (Clinical)Walrath Recruiting • Buffalo, NY, US
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Adult Care Facility Complaint Surveyor / Investigator (Clinical)

Adult Care Facility Complaint Surveyor / Investigator (Clinical)

Walrath Recruiting • Buffalo, NY, US
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Salary : $61,655-87,100 / year

Job Title : Adult Care Facility Complaint Surveyor / Investigator (Clinical)

Job # : 5417

Location : Buffalo, NY

Category : Healthcare

Position Type : Full-time, Long-term contract

Description :

Our client is currently seeking an Adult Care Facility Complaint Surveyor / Investigator (Clinical)to join their team. This is a full-time, long-term contract position.

Responsibilities Include :

  • Conduct on-site and off-site complaint, incident, death, and questionable operations investigations at facilities as assigned.
  • Follow all NYSDOH-established protocols pertaining to the assigned investigation, including but not limited to :
  • Interviewing residents, staff, and witnesses
  • Conducting records reviews
  • Site inspection
  • Investigation closure process.
  • Document all investigation activities in the appropriate data system(s) following all documentation timeline criteria.
  • Participate in closures and emergency events as assigned.
  • Attend and complete all training, both in person and remotely, as required.
  • Obtain Surveyor Minimum Qualifications Test Certification within one year of employment

Qualifications :

  • Registered Professional Nurse (RN) licensed and registered in the State of New York with :
  • One (1) year of survey or investigation experience, or;
  • Three (3) years of professional nursing experience in a post-licensure professional nursing experience, with at least two (2) years of which must have been professional clinical nursing experience in a licensed healthcare facility. A bachelor's or master's degree in nursing can be substituted for one year of the required general nursing experience.
  • Licensed Practical Nurse (LPN) licensed and registered in the State of New York with two (2) years of survey or investigation experience.
  • Surveyor Minimum Qualifications Test Certification, preferred.
  • Ability to work both independently and as a part of a team.
  • Ability to think critically, incorporating multiple factors into larger concepts.
  • Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures.
  • Ability to effectively use active listening and interviewing skills.
  • Superior organizational and interpersonal skills.
  • Ability to consistently interact with individuals, family members, guardians, provider staff, and others appropriately, professionally, and respectfully.
  • The ability to function as a part of a diverse work team.
  • Exceptional strength in strategic thinking, analysis, problem-solving, organizational leadership, and collaboration.
  • Demonstrated ability to establish and execute defined goals and objectives to ensure compliance with performance measures.
  • Strong verbal and written communication skills.
  • Compassionate and people oriented.
  • Proficient with MS Office : Word, Excel, Outlook, PowerPoint.
  • Must have a reliable internet connection.
  • Must have a valid driver's license and reliable transportation to travel to on-site facility locations and regional office locations.

    • Hours & Benefits :

  • M -F 8 : 00am-5 : 00pm
  • In-Person – Travel required – Reimbursement provided
  • Health Insurance
  • PTO, Sick Time, Vacation time
  • 401K

    • For more details on this role please contactjobs@walrathrecruiting.comor call 518-275-4816. Please reference the specific job number you are inquiring about.

    The specific salary / pay rate offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's experience, education, and work location.

    This is an immediate opportunity. The interview process will be comprised of a combination of virtual and in-person.If you are qualified for this position, please apply using our secure online form.

    J-18808-Ljbffr

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