Shift is available December 1st 2019 - May 1st 2020 Shift times are M-Th. 3-10 Friday 3-9, M-Th 4-8, Saturday 9-5.
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
Future Opening: Seasonal Member Services Front Desk
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: . ...
Seasonal Front Desk
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: . ...
Seasonal Front Desk
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: . ...
Qualified Member of the Engine Department (QMED)/ Oiler – Seaward Services - Part-Time Seasonal
The Part-Time Seasonal Qualified Member of the Engine Department (QMED) is a member of the Engineering Department responsible for the maintenance and operation of mechanical and hydraulic equipment. Seaward Services is seeking a Part-Time Seasonal QMED for our operation. Responsible for imparting kn...
Future Opening: Member Services Representative SEASONAL
Member Services Representative (Mon-Thurs 2pm-10pm and 2pm-9pm). Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: . ...
Project Manager $55,600.00 - $79,400.00 per year
Manage project schedules and scope, assist in creating the project budget, oversee deliverables for quality and assist in staffing projects. Lead small project management teams assisting in project managing components of a larger technological program. Identify and mitigate risk through status repor...
Retail Cashier
Prior retail sales, cashier, or customer-focused experience preferred. Prior retail sales, cashier, or customer-focused experience preferred. ...
Sr Manager Operations Excellence
Sr Manager Operations Excellence. The Senior Manager Operations Excellence is responsible for leading the Continuous Improvement (CI) vision and processes to drive significant improvement in safety, quality, cost, customer service and engagement. The Operations Excellence Manager will have the Proce...
Metal Extrusion Operations Manager
METAL EXTRUSION OPERATIONS MANAGER. Our client is looking for an Extrusion Manager with Aluminum, Copper or Brass experience. Position reports directly to the Plant Manager and is a key member of the plant leadership team. Ability to effectively present information and respond to questions from grou...
Project Manager - Fitness Curriculum Design
Project Manager - Fitness Curriculum Design. As a Project Manager specializing in Fitness Curriculum Design, you will play a pivotal role in overseeing the development and implementation of fitness-related instructional materials and programs. You will be responsible for planning, coordinating, and ...