Business Office Manager (BOM)

At Bentwood Nursing & Rehab, we deliver the highest quality of care for every resident through our most valuable asset : you.

We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Bentwood Nursing & Rehab partners with a vast network of skilled nursing centers across 3 states to support our small team environment of caring professionals with the resources and benefits of a large enterprise.

Your legacy of excellence begins when you join us at Bentwood Nursing & Rehab.

Business Office Manager (BOM)

Pay, Benefits and Perks :

• Competitive Pay Based on Experience
• Shift Differential Pay (at participating locations)
• Take home up to 75% of your net earned wages at the end of every shift
• 8 hours of Paid Time Off (PTO+) added to your balance after 30 days of employment; immediately accrue more PTO as you work! (full-time only)
• Earn 8 bonus hours of PTO+ for every quarter of perfect attendance (full-time only)
• 6 Observed Holidays with premium pay or leave + 1 Floating Holiday for full-time employees
• Up to $5,000 per in tuition / education reimbursement per calendar year for approved program of study
• 401(k) Retirement plan with company-matched contributions after 1 year of employment
• Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees

Business Office Manager (BOM) Essential Functions :

• Manages billing, accounts receivable, and collection activities in the facility.
• Organizes, evaluates, and monitors business office operations and supervises assigned personnel in accordance with established policies and procedures.
• Meets with family members to gather information and ensures that all payer sources are documented and input correctly into EHR.
• Assists with Medicaid Pending applications, and works with resident, family and applicable outside agencies to finalize facility coverage through Medicaid.
• Ensures integrity and confidentiality of all patient financial data.
• Performs collection activities for patient carriers.
• Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.
• Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.
• Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.
• Produces reports for analysis purposes as needed.
• Manages month-end close activities related to charge capturing and submission of all billing statements and invoices to payors.
• Ensures compliance with all policies and procedures relating to billing.
• Monitors all ongoing projects related to AR, billing, and collections within the Facility.
• Manages Resident Trust Account for inhouse residents, to include weekly and monthly reconciliations.
• Manages Facility Petty Cash to include reconciliation and reimbursement weekly and monthly.
• Maintains personnel files in compliance with applicable legal requirements.
• Keeps employee records up to date by processing employee status changes, terminations, wage increases, and new hires in a timely fashion within the HRIS.
• Processes employee disciplinary actions forms and ensures proper approval.
• Maintains and administers staffing and census reports on a daily basis.
• Assists the staffing coordinator and communicates any changes in staffing needs as they occur.
• Maintains OSHA logs and reporting.

Business Office Manager (BOM) Skills :

• Proficient knowledge of computer software (Microsoft Office Suite), computer hardware and use of HRIS system.
• High level of interpersonal skills to handle sensitive information and documentation while maintaining privacy / confidentiality.
• Attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
• Good to excellent spelling, grammar and written communication skills.
• Excellent telephone and oral communication skills.
• Must be a team player along with the ability to work independently and efficiently in a fast-paced environment.
• Ability to operate most standard office equipment.

Business Office Manager (BOM) Requirements :

• Experience with Medicaid, Medicare, & Private Pay
• Experience in Office Management
• Skilled nursing, geriatric and long-term care experience preferred
• High school diploma or equivalent, with some college or technical school course work and minimum of three years of job-related experience, preferably in a human resource department;

or any equivalent combination of education and experience that provides the required knowledge, skills and abilities.

AAP / EEO Statement

Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall.

Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally-protected characteristics ( protected class ) including : age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.