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Intake Specialist

Intake Specialist

Block LLPBurbank, CA, US
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Block LLP  is a growing law firm dedicated to providing outstanding legal representation to clients in personal injury and landlord-tenant matters. We're looking for a friendly and motivated Intake Specialist to join our team. In this role you will :

  • Conduct initial client intake calls in both English and Spanish , gathering essential case details, client information, and supporting documents.
  • Maintain accurate, detailed case notes in our case management system to ensure a seamless handoff to our legal team.
  • Establish trust and build strong relationships with prospective clients while effectively guiding them through the intake process.
  • Responds to client inquiries and requests in a timely manner.

Requirements

  • Must be fluent in both English and Spanish.
  • Previous experience in sales, customer service, or client intake.
  • Excellent interpersonal skills and ability to actively listen to clients.
  • Strong organizational skills with great attention to detail.
  • Tech savvy and good typing skills is a plus.

    • Compensation : $20-$25 hourly + bonus eligibility

    About Us :

    Block LLP is one of the fastest growing personal injury, property damage, and landlord-tenant law firms in Los Angeles. We are deeply committed to making a positive impact on the lives of clients, providing them with the justice and support they deserve.

    Benefits

  • 401(k) with employer matching
  • 9 paid firm holidays annually + additional time off
  • Discretionary performance-based bonuses
  • Opportunities for professional development and training
  • Positive and collaborative team environment
  • Firm-sponsored social events and team-building activities
  • Opportunities for growth and advancement within the firm
  • Flexible work schedule
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    Intake Specialist • Burbank, CA, US

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