Job description
REALISTIC EXPECTATIONS BEFORE APPLYING :
- This role is primarily a phone sales position, requiring extensive time spent in engaging with customers over the phone.
- A consistent work ethic and determination are key. We provide training to equip you for success, but personal drive is essential.
- Training is mandatory before handling live leads.
- Compensation includes hourly pay plus commission . Average earnings for new sales resolution officers are around $60,000 in the first year, with potential for experienced representatives to earn significantly more.
ABOUT THE ROLE :
The Inside Sales Representative's key role is to welcome clients, manage initial interactions, set expectations, and guide them through the process of registering and using the client portal.
This position serves as the initial contact for new clients seeking tax preparation and resolution services. Your objective is to ensure each client receives a top-tier experience from the start.
The ideal candidate will have outstanding customer service skills, excellent communication abilities, effective time management, and a preference for a lively, inclusive, and dynamic work environment.
WHAT YOU’LL DO :
- Conduct both inbound and outbound calls to understand clients' tax-related challenges.
- Clearly present the advantages of our tax relief services.
- Actively seek new business opportunities.
- Keep accurate client records in our CRM system.
- Work collaboratively with colleagues while maintaining the ability to work independently.
- Efficiently manage time to achieve or surpass monthly sales targets.
- Contribute positively to the overall growth and success of the team.
WHAT YOU’LL NEED TO HAVE :
- Previous Tax Sales Skills is REQUIRED.
- Highly motivated individuals with a positive outlook and excellent interpersonal skills.
- Superior written, verbal, and listening communication abilities.
- Exceptional telephone etiquette.
- Proficiency in computer usage.
- Strong time management skills and the ability to juggle multiple tasks.
- Capability to work autonomously with minimal supervision.
Job Type : Full-time.
Pay : $40,000-$80,000.
Benefits :Compensation package :
- Bonus opportunities.
- Commission pay.
- Daily bonus.
- Monthly bonus.
- Performance bonus.
- Uncapped commission.
- Weekly bonus.
Schedule :
8 hour shift.
Ability to Relocate :
Irvine, CA 92614 : Relocate before starting work (Required).
Work Location : In person.
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