Search jobs > Yonkers, NY > Part-time > Store associate

DSW Store Associate Part-Time

Designer Shoe Warehouse
Yonkers, NY, US
Part-time

General Summary

The Store Associate provides friendly service to customers shopping in-store and those engaging through omni-channel services.

They assess the customer’s needs and by executing the company’s customer service model, always putting the customer first.

Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipment, regular cleaning, and maintenance.

Store Associates must demonstrate behaviors that align with the company valuesStore Associates are brand ambassadors and responsible for the end-to-end experience, from online to store.

Store Associates must comply with all policies and procedures.

Reports to : Store Manager and / or Customer Experience Leader (CEL)

Our Values : We Love What We Do

We Love What We Do

Bring positive energy and enthusiasm.

We Own What We Do

Give and receive feedback openly and embrace change as opportunities for growth.

We Do What’s Right

Model high standards of honesty and integrity.

We Belong

Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities :

Be empowered to meet the customer where they are and personalize their experience :

  • Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
  • Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
  • Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.

Be committed to the customer having a consistent positive experience :

  • We own the physical shopping environment therefore the role includes maintaining a neat, clean, and safe environment for our internal and external customers.
  • This includes but is not limited to the following : clearing trash from the aisles, cash wrap, and stockroom, returning shoes back to their location according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary.
  • Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom.

Bring the power of shoes to life by leveraging in-store and digital services :

  • Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up / delivery.
  • Use of company tools to search product availability to order for the customer ie. iPhone, Register.
  • Perform other duties as assigned by the management team.

Be responsible to pause and the put the customer first :

  • Complete customer transactions while following DSW’s policies and procedures.
  • Responsible for accuracy in counting money and providing correct change.
  • Operate a calculator and enter data via the register keyboard.
  • Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate.
  • Follow all asset protection policies and procedures.

Bring fun and energy to everything you do :

  • Actively participates in daily team meetings and ongoing training.
  • Be open to and responsive to coaching and feedback.
  • Demonstrate teamwork and support inclusivity.

Required Skills :

  • Must have the availability to meet the needs of the business.
  • Professional, friendly, and customer service focused.
  • Ability to move with tempo to meet time bound expectations.
  • Good verbal and written communication skills.
  • Proficient in use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).
  • Must have the ability to spend up to 100% of working time standing or walking around the store.
  • Lifting, including the ability to to a maximum of 50 pounds on an occasional to frequent basis.
  • Stoop, kneel, crouch or crawl on a frequent basis.

Experience :

  • No previous retail experience required.
  • 30+ days ago
Related jobs
Promoted
GNC
New York, New York

Promote career growth by working with store management in the opening, closing and operating of a retail store. GNC is looking for dynamic sales associates that not only “Live Well” as a lifestyle, but have the desire to share that passion with others. If that describes you, then join the high energ...

Designer Brands (DSW, Camuto Group)
White Plains, New York

Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipment, regular cleaning, and maintenance. The Store Associate provides friendly ser...

Promoted
GNC
White Plains, New York

Promote career growth by working with store management in the opening, closing and operating of a retail store. GNC is looking for dynamic sales associates that not only “Live Well” as a lifestyle, but have the desire to share that passion with others. If that describes you, then join the high energ...

Promoted
Kohls
Queens, New York

Smiles and Says Hi! Greets all customers and associates, assists in a friendly, courteous manner and adheres to the Yes We Can policy efficiently resolving customers questions and requests. Flexible and willing to cross-train and work in other areas of the store, as needed. ...

Promoted
Bloomingdale's Inc.
White Plains, New York

As a Bloomingdale’s Seasonal Sales Professional, you are an integral part of making Bloomingdale’s like no other store in the world. Create a seamless and fun in-store experience by greeting and connecting customers with product. Participate in the merchandising and operational requirements of the r...

Fabletics
White Plains, New York

As the Store Associate you would be responsible for providing a best in class retail store experience. Work alongside the Store Manager, store supervisors, and a team of highly personable associates to help our Customers Live their Passion. Drive Customer engagement inside and outside of the store e...

DTLR
The Bronx, New York

A Part-Time Sales Associate is expected to drive the selling efforts and customer relationships by excelling in customer service and selling techniques. We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store....

JPMorgan Chase Bank, N.A.
Eastchester, New York

As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. ...

GNC
Queens, New York

Promote career growth by working with store management in the opening, closing and operating of a retail store. GNC is looking for dynamic sales associates that not only “Live Well” as a lifestyle, but have the desire to share that passion with others. If that describes you, then join the high energ...

NYU Langone Health
Mineola, New York

We have an exciting opportunity to join our team as a Research Data Associate, Part Time - Mineola. Ensures good quality data is provided to sponsors in a timely manner. Logs study visits in the Clinical Research Management System (CRMS) for billing purposes in real time as case report forms are com...