Video Data Analyst

The Good Feet Store Midwest
Milwaukee, WI, US
$15 an hour
Part-time

Job Description

Job Description

Join our team at Good Feet Midwest, a rapidly expanding franchisee of The Good Feet Store, America's #1 Arch Support Store.

We operate 23 locations across the Midwest and South, with plans to open 25 more locations over the next 4-5 years. Our mission is to help our community live an active and healthy lifestyle by reducing foot, knee, and back pain through premium Good Feet Arch Supports.

As a Video Data Analyst, you will play a vital role in understanding and improving our customer interactions and sales performance.

If you have a keen eye for detail and possess strong analytical skills, we encourage you to apply and contribute to our mission of delivering exceptional customer experiences.

Responsibilities and Duties :

  • Video Monitoring and Analysis : Watch video footage of customer interactions captured by in-store cameras. Carefully observe and identify different types of customers based on visual cues and previous interactions.
  • Data Recording and Entry : Accurately record the relevant data points, including customer type and interaction outcome, in Excel or other designated databases.

Ensure data accuracy and maintain detailed documentation of each interaction.

  • Performance Reporting : Present findings to the management team and relevant stakeholders to identify trends, patterns, and opportunities for improvement.
  • Insights and Recommendations : Collaborate with the sales and customer service teams to provide actionable insights and recommendations based on data analysis.

Assist in developing strategies to enhance customer experiences and optimize sales performance.

Quality Assurance : Perform quality checks on recorded data to ensure consistency and reliability. Identify and resolve any discrepancies or data anomalies.

Ensure all cameras are functioning properly.

Privacy and Security : Adhere to strict privacy and security protocols when handling sensitive customer data and video footage.

Ensure compliance with company policies and relevant regulations.

Qualifications and Skills :

  • Strong attention to detail and the ability to accurately record data from visual cues.
  • Experience in using Excel or similar spreadsheet software for data entry and analysis.
  • Good communication skills to present findings and collaborate with cross-functional teams.
  • High level of integrity and adherence to privacy and security protocols.

Your responsibilities will include :

  • Analyzing video footage of in-store interactions
  • Being able to work independently
  • Having an eye for detail
  • Good communication, punctuality, and reliability
  • Excel data entry

Job Type : Part-Time, Hourly Position - $15 an hour for 4-6 hours a day, 5 days a week

Position : Video Data Analyst

Supervisor : Project Manager

Location : Milwaukee, WI

After training this role will be a work-from-home position.

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12 days ago
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