BALENCIAGA Sales & Client Advisor | Sawgrass Mills Outlet

Sales & Client Advisor

About Us Founded by Spanish-born Cristbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women's and men's ready-to-wear, accessories, and objets d'art. The brand's unprecedented interactions with the expanding digital realm, material developments, and today's social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga's 50th Couture collectionthe House's first since its founder retired in 1968 reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men's and women's collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga. We are currently seeking a Sales & Client Advisor who will report to the Store Director.

Your Opportunity The Sales & Client Advisor is to aid management in ensuring opening and closing procedures are performed correctly according to company's policies. Provide customers with top quality service by meeting their needs and expectations.

How You Will Contribute General Responsibilities

• Achieve sales goals
• Opening and closing of the store
• Ensure stockroom is organized and is set up properly so staff can easily access merchandise
• Assist management in overseeing day-to-day operations of store
• Work towards balanced strengths in sales, operations, merchandising and personnel management
• Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff
• Ensure that Customer complaints and feedback are handled appropriately and in a timely manner
• Support, follow, implement and enforce store operations manual at all times and provide feedback on any updates / changes that might become necessary
• Enforce all sustainability policies that are implemented by the company both locally and globally

Stock, Inventory & Loss Prevention Management

Visual Management

Store Maintenance Management

Who You Are

Why Work With Us?

This is an exciting opportunity to join Balenciaga's Sawgrass Mills team as a Sales & Client Advisor who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

Job Type Regular

Start Date 2025-11-12

Schedule Full time

Organization Balenciaga America Inc.