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Technical Customer Success Manager

VirtualVocations
Hartford, Connecticut, United States
Full-time

A company is looking for a Technical Customer Success Manager to support their enterprise clients.Key ResponsibilitiesAct as the primary point of contact for clients, optimizing and expanding the value delivered through the platformManage the client partnership experience from onboarding to ongoing support, including strategy sessions and trainingServe as the voice of the customer within the organization, collaborating with internal teams to address client needs and feedbackRequired QualificationsA minimum of 5 years in a technical customer-facing role (e.

g., Technical CSM, Technical Account Management)Technical exposure to SDKs and APIsA 4-year undergraduate degreeExtensive experience providing data-driven solutions to enterprise customersProven track record in a consulting role within a customer-facing environment

10 days ago
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