Hourly Manager

It all started in 1980 in Atlanta, Georgia

Bill and TJ Palmer opened the restaurant that would later become Applebee’s. We’ve grown up a lot since then, with almost 2,000 locations in the U.

S. and around the world. Here you will always be welcome for delicious food, in a neighborhood setting, with attentive service, at a great value.

SPECIFIC FUNCTIONS AND DUTIES

1. Manages Restaurant Environment

• Ensures prompt friendly service according to company guidelines.
• Leads overall activities and performance of associates on a shift-by-shift basis.
• Builds a culture using the Vision / Mission Statement to guide teamwork, results, integrity, passion for service, fun, balance, innovation, and being guest driven.
• Ensures the immediate response and correction of all verbal guest complaints by self and staff. Refers all verbal and written guest complaints to General Manager.
• Ensures guest contact as a priority with self and staff utilizing a target goal of 100% table visitation.
• Enforces alcohol awareness on a shift to shift basis.
• Maintains adequate departmental inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting company standards.
• Effectively schedules associates to meet sales demands.
• Maintains effective safety and security programs according to company policy and government standards.
• Corrects unsafe practices or conditions.
• Effectively manages restaurant organization, cleanliness, and sanitation on a shift-by-shift basis.
• Performs routine maintenance and immediately informs General Manager of needed repairs.
• Advises General Manager of any non-routine situations.
• Communicates with other managers daily through management log and shift change meetings.
• Completes all other assigned duties and responsibilities.

2. Manages Associate Performance

• Determines job assignments on a shift-by-shift basis.
• Develops an environment of constant development of managers including informal shift reviews and participates in daily One on Ones.
• Assesses the effectiveness of associates, provides candid and fair feedback on a regular basis, and continuously works with associates on their areas of development.

Does NOT provide performance reviews.

• Demonstrates proper execution of training systems as outlined by the company while emphasizing the importance of training to associates.
• Monitors acceptable associate performance and notifies managers when situations require or could lead to disciplinary or corrective action.
• Assures compliance with company policies, practices, and procedures.
• Acts as coach to all associates.

3. Maintain Controls

• Maintains and controls the assets of the company.
• Assures compliance with local, state, and federal laws, regulations, and guidelines.
• Reports progress towards achieving restaurant performance objectives at management meetings.
• Complies with all cash handling procedures.
• Responsible for preparing and submitting accurate daily paperwork to the General Manager.

4. Development

• Inspires cooperation and teamwork from associates by building a culture derived from The Bloomin’ Apple Mission / Vision Statement.
• Is guest obsessed and promotes the team to be.
• Demonstrates organizational skills.
• Completes all assignments and duties properly and on schedule.
• Develops goals and action plans for personal / professional growth.
• Provides a role model for associates.
• Exhibits a professional image.
• Develops self on all store related technology.

BENEFITS

• Employee meals 1 / 2 off
• Closed Christmas and Thanksgiving
• MEC Ins
• 401K - ONLY IN ILLINOIS LOCATIONS (DOES NOT INCLUDE IOWA & WISCONSIN LOCATIONS)
• Flexible work schedule
• Vision insurance
• Dental insurance
• Online Universities
• College Scholarships

Must be physically able to work at any duty station in the kitchen or service area when needed on a temporary basis and operate cash register as appropriate.

• Must be required to lift objects up to 40 pounds on occasion.
30+ days ago