Requisition ID : 849553
Store # : 00M279 FE Silver Spring
Position : Full-Time
Total Rewards :
At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients.
Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction.
We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.
When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company.
Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.
For Eyes is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.
Known around the globe for innovation, passion for vision care, cutting-edge technology, and iconic brands, we’re part of the premier company in eyewear.
GENERAL FUNCTION
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork.
Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the Store Manager, store team, and Regional Manager.
The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond.
MAJOR DUTIES & RESPONSIBILITIES
- Ensures executional excellence & winning results in partnership with the Store Manager & store team.
- Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
- Ensures Brand is known as the leading optical provider within the community.
- Operates as successful stakeholder to all leaders within the organization & local market.
- Places the patient / customer 1st & delivers excellent service.
- Strives to exceed expectations on all KPIs.
- Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps : Address all patients / customers visual life style needsMake eyewear recommendations based on patients / customers’ needsExplain each step of the eye exam;
listen carefully to patients / customersUtilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well beingCommunicate effectively with patients the need for annual eye exams.
Ensure all patients are appointed in TAB for their next eye examConducts all services in accordance with protocol & accepted standards of care.
- Ensures all patients receive accurate diagnosis & appropriate recommendations.
- Establishes a positive Doctor / patient relationship.
- Utilizes & leverages effectively all technology to deliver unsurpassed patient / customer experiences.
- Ensures office systems are maintained.
- Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
- Provides effective training & guidance to team members making use of Company provided programs.
- Delivers clear, motivating & constructive feedback in a timely manner to all associates.
- Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
- Encourages associate decision making at the level closest to the patient.
- Maximizes partnerships through leadership, participation & involvement.
- Takes pride in the appearance of the office.
- Maintains safe working environment for all associates / patients.
- Leads by example.
BASIC QUALIFICATIONS
- Doctor of Optometry
- Commitment to quality patient care
- Knowledge of current Optometric theory & technology
- Strong communicator & listener
- Problem solving ability
- Solid Organization skills
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