Job Description
Job Description
This role requires bilingual Spanish*
Are you a customer-focused individual who enjoys helping others and providing exceptional service? State Farm is seeking a talented and passionate individual like you to join our team as a Customer Service Representative (CSR).
Job Description :
As a CSR at State Farm, you will be responsible for building strong relationships with our customers, assisting them with their insurance needs, and providing top-notch service.
You will handle inquiries, process policy changes, and collaborate with our team to ensure customer satisfaction. Your role will involve :
Assisting customers : You will address customer inquiries, provide information about insurance policies, and offer guidance on coverage options.
Your ability to empathize, actively listen, and communicate effectively will be essential.
- Policy management : You will handle policy changes, updates, and claims processing accurately and efficiently. Your attention to detail and organizational skills will help ensure that our customers' policies are up to date.
- Problem-solving : You will analyze complex customer situations and provide creative solutions that meet their needs. Your ability to think critically and make informed decisions will play a vital role in resolving customer concerns.
- Collaboration : You will work closely with our team of professionals to share knowledge, learn from one another, and contribute to a positive and supportive work environment.
Qualifications :
- Excellent communication skills, both verbal and written, to interact effectively with customers and colleagues.
- Strong customer service orientation and a genuine desire to help others.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Detail-oriented with exceptional organizational skills.
- Proficient computer skills and the ability to learn and navigate various software systems.
- Prior experience in customer service or a related field is preferred.
- Bilingual Spanish
- Licensing
About State Farm :
State Farm is a leading insurance and financial services company dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
With a focus on customer-centricity, State Farm strives to provide personalized solutions and unparalleled service to millions of customers across the United States.
At State Farm, we foster a culture that values teamwork, integrity, and continuous growth. We provide comprehensive training, ongoing support, and opportunities for career advancement to help our employees reach their full potential.
BENEFITS :
- Growth potential / Opportunity for advancement within my office
- Paid time off (vacation and personal / sick days)
- Valuable career-building experience
HOURS
Weekdays 9AM - 5PM, Sat. 9AM-1PM
Financial Services Representative State Farm Agent Team Member
Are you a motivated and customer-centric individual with a passion for sales and a desire to make a positive impact on people's lives? Do you dream of a rewarding career where your efforts are recognized and rewarded? Look no further! Mark Rossmiller State Farm is seeking a Sales Associate to jo...
Customer Service Representative - State Farm Agent Team Member
I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in develo...
Customer Service Representative
Meritain Health an Aetna/CVS affiliate has multiple openings for Customer Service Representatives in our permanent work from home role $17. This position handles customer service inquiries and problems via telephone, internet or written correspondence. Anchored in our brand — with heart at its cente...
Intern - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...
WFH Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative
As a Customer Service Representative, you will be the primary point of contact for our customers, providing outstanding service and support. Collaborate with team members to ensure a seamless customer experience. You will manage inquiries, resolve issues, and assist customers with their telecommunic...
Customer Service Representative - TurboTax (Remote)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Bilingual Inbound Customer Service Representative (Tolling)
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Bi-Lingual Spanish Customer Service Representative (Orlando, FL area Remote)
Provide efficient and effective service to customers and prospects on all patron-based services to a variety of inquiries and customer needs. Bi-Lingual Spanish Customer Service Representatives. Requires a dedicated landline service in home – Traditional Landline, not VoIP service or cell/mobile ser...