IT Trainee

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.

We are excited to welcome a new group of trainees to our exceptional team for a 90-day program starting in January 2026 .

Participate in our 12 week, in-house IT Trainee Program, designed to provide hands-on experience in :

• Our customer service approach
• Active Directory user and group management
• Printer and peripheral installations
• New desktop setups
• Office 365 administration
• Basic server maintenance and administration
• Customer network audits
• First-level security incidents (phishing, SPAM, Dark Web alerts)
• Responding to client tickets via phone and email

Responsibilities

Requirements

Benefits

Charles IT offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid holidays, PTO, 401(k), and performance-based bonuses. Team members also enjoy ongoing training, professional development, quarterly team-building events, and a collaborative workplace culture.

Commitment to Inclusion :

Charles IT is an equal opportunity employer committed to fostering an inclusive and respectful work environment. We welcome diverse backgrounds and perspectives and do not discriminate based on any protected characteristic.