Search jobs > Louisville, KY > Front desk
Job Summary :
Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out.
This role is crucial in creating a positive first impression and ensuring that all guest needs are addressed with professionalism and courtesy.
Responsibilities :
- Greet guests upon arrival, confirm reservations, assign rooms, and issue keys.
- Process all guest check-ins and check-outs, and handle reservations and cancellations.
- Provide information about hotel services, facilities, and surrounding areas.
- Answer phones, handle guest inquiries, and resolve any issues with a focus on customer satisfaction.
- Coordinate with housekeeping and maintenance departments to ensure optimal room readiness and address any guest concerns.
- Manage billing and payment processes, ensuring accuracy in all transactions.
- Maintain a tidy and organized front desk area.
Qualifications :
- High school diploma or equivalent; degree in hotel management or relevant field is a plus.
- Proven experience in a customer service role, preferably in a hotel or related field.
- Strong communication and interpersonal skills.
- Proficiency in using hotel management software is preferred.
- Ability to work in a fast-paced environment and handle stressful situations professionally.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
Front Desk/Administrator
We are seeking a friendly, organized, and detail-oriented individual to join our team as a Front Desk Administrator. The Front Desk Administrator will serve as the first point of contact for visitors, clients, and employees, providing exceptional customer service and administrative support. ...
Front Desk Agent
Hotel Front Desk Agent/ Saturday & Sunday AM/PM SHIFTS. Are you looking to join a team of dedicated Hotel Front Desk professionals in Louisville, KY, US? We are currently seeking an individual to be the welcoming face of our hotel, ensuring our guests have a comfortable and enjoyable stay. ...
Front Desk Agent AM
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving ou...
Front Desk Associate - Blairwood
This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Executes procedures as outlined by front desk manual. Ensures front desk is clean, maintained and organized at al...
Guest Service Agent/Front Desk Clerk/Front Desk Agent
Guest Service Agent/Front Desk Clerk/Front Desk Agent. One year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred. ...
Front Desk 7AM-3PM 16 HR
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving ou...
Optometry Assistant/Front Desk
You will also conduct diagnostic tests, record & measure vision, schedule appointments, perform general front desk duties, obtain pre-authorization & perform other general clinical/clerical office duties. ...
Front Desk Supervisor 19 HR
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving ou...
Front-desk Receptionist / Concierge - Part-Time
Are you ready to join a dynamic team driven by a shared mission to make a positive impact in the lives of seniors while upholding our faith-based values? At Dominion Senior Living, we're not just offering a job – we're offering an opportunity to be part of something deeply fulfilling.Our innovative ...
Front Desk/Host
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. Reviews the cleanli...