The Shift Manager is responsible for providing quality guest service by maintaining a clean and organized store image, as well as assisting with merchandising, pricing, and loss prevention.
The Shift Manager operates the cash register / Point of Sale (EPOS) and ensures adherence with all Company / Store policies, including brand and image standards.
In the absence of the Assistant Manager the Shift Manager is required to assume the duties and responsibilities of the Assistant Manager.
Principle Responsibilities :
- Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and thanking every guest.
- Maintain an awareness of monthly promotions, sale merchandise and advertisements, and assist in the completion of the monthly blitz execution as needed.
- Follow all True North procedures for coffee, fountain and food service programs.
- Receive deliveries from vendors and verify accuracy of inventory along with authorization in price book.
- Lead by example by always adhering to company policies and procedures. Address staff compliance issues as needed, either directly or by bringing issues to the manager.
- Assist in training and development of both new and existing staff members.
- Properly address any guest issues or complaints and escalate to the Store Manager when appropriate.
- As directed by the Store Manager, run daily reports, reconcile shift sheets, complete e-store reporting, and prepare and transport bank deposit.
Essential Skills and Requirements :
- Process information and merchandise through EPOS, to include retrieving reports, processing credit card transactions, and operating lottery machine
- Communicate clearly with other employees and guests
- React calmly in the event of an emergency situation
- Read, count, and write to accurately complete shift reports
- Take responsibility for transport of bank deposit
- Stand for extended periods of time, up to 8 hours
- Work in cold conditions for long periods of time while stocking and cleaning the cooler
- Move or handle merchandise throughout the store generally weighing 25 pounds; occasionally lift up to 50 pounds
- Ability to work flexible schedule, including first, second and occasionally third shift
Minimum Qualifications :
- Must possess and maintain a valid Driver's License
- Must have a High School Diploma or equivalent
- Must have a vehicle (in order to complete banking)
PI252577007
Shift Manager in Training
The Shift Manager is responsible for providing quality guest service by maintaining a clean and organized store image, as well as assisting with merchandising, pricing, and loss prevention. Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which in...
Manager In Training (MIT)
Cross-train on all aspects of entry level Marketing, including but not limited to the scheduling of Owners and prospects for an appointment with the Sales department. Work closely with National Leadership on the development and implementation of marketing projects including collateral/advertising id...
Manager in Training
This includes proper staffing levels, inventory management, controllables including labor and cash/inventory shortages, and timely reporting of all maintenance issues. Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and th...
Store Manager in Training
Successful candidates can move from the CVS/pharmacy Retail Management Development Program as a Store Management Trainee to an Assistant Store Manager to a Store Manager in 1-3 years and through the CVS/pharmacy Leadership Program into field management an. We want everyone who works at CVS Health to...
Environmental Services - Manager in Training
Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting. Learn to provide leadership, support, and guidance to ensure that quality standard...
Assistant Manager in Training
The Assistant Manager guides store staff to provide an exceptional guest experience through merchandising, pricing, and maintaining store cleanliness and organization. Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and th...
Store Manager In Training
Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our cultu...
Manager in Training
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees. Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer. Schedule emp...
Manager in Training Program
Our company is based in Illinois, operating 70+ Jimmy John’s stores in 6 states (Texas, Illinois, Wisconsin, Ohio, North Carolina, and South Carolina) and we are continuing to grow with new store development and acquisitions. The Manager in Training (MIT) role is the fast track to management, provid...
Environmental Services - Manager in Training
Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting. Learn to provide leadership, support, and guidance to ensure that quality standard...