Job Description
Job Description
Overview
Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
Responsibilities
- Ensures consumer and guardian participation in development of service plan and personal futures plan
- Coordinates development of each person(s) served personal futures plan
- Coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such
- Schedules and chairs screening for program vacancies
- Develops waiting list for potential consumer vacancies
- Develops and implements service plan within 30 days of moving in, annually, when significant changes occur, and when moving
out
Demonstrates knowledge of contractual, legal and regulatory requirementsMonitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirementsImplements / coordinates any necessary plans of correction from a regulatory bodyDemonstrates organization’s commitment and leadership skillsDemonstrates customer service orientationFacilitates 1 : 1 interactions with peers, superiors, and subordinatesIs aware of quality indicators and achieves resultsMonitors / implements / supervises delivery of service plans and personal futures plan and training of staffEnsures all written training programs are implemented and revised as neededDocuments consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriatelyMaintains fiscal spending within limits of approved budget; e.g. household expenses and repairs, vehicle expenses, personnel
costs, consultant services, etc
Monitors worker’s compensation and unemployment claims for assigned service site(s). Is proactive in efforts to reduce claimsand minimize risk / exposure of agency in these areas
Monitors all consumer finance documentationMonitors budget variance reports to ensure accuracyImplements / monitors compliance with the company's Health and Safety programsAttends industry functions to promote positive relationships with other providersDevelops positive relationships with all funding sources to promote new businessUses leadership and communication skills to motivate team members toward agency objectivesUtilizes problem solving / mediation skills when employee to employee conflict arisesMonitors exit interview results and investigate areas of concern that may be identified through this processFosters team spirit and company pride among team members and agencyManages budgeted staff hours to provide effective and efficient service deliveryImplements staff recruitment and retention programs to promote positive work environmentOversee / participate in the hiring process of all assigned positions in accordance with the company's policy and local, state, and federalemployment law
Actively works toward achieving / maintaining Affirmative Action goals within assigned service site(s)Ensure all assigned staff receives training and supervision as needed to meet performance expectationsRecognizes staff with Pro team, performance management evaluations, individual development goals, etcEnsure assigned staff is evaluated fairly and timely in accordance with the company's performance evaluation proceduresEnsures that all information from upper management is conveyed to employees as applicable and appropriateEnsures that all job opportunity listings are shared with employeesMaintains and / or monitors training reports to ensure timely training of staff for all assigned service sitesOther duties as assignedQualifications
A minimum of two years of verifiable work experience providing services and supports to individuals with developmental disabilities. Oneyearprevious supervisory experience preferred. Ability to communicate verbally and in writing. Must be able to travel between service
sites, staying overnight as necessary. Experience in managing systems, processes, and people. Working knowledge of Federal, State, and
local regulations concerning services to individuals with developmental disabilities. Must have good organizational skills and attention to detail, proven supervisory skills, and be capable of working flexible hours, covering direct care shifts as necessary
BA / BS in Business, Health Care Administration, or Social Services. High school diploma or GED equivalent and three years of related jobexperience may be substituted per area regulations. Exceptions must have written approval from Regional Management
