Offline File Resolution Clerk

Job Title

An offline file clerk is responsible for verifying, creating, applying, and balancing error files. They resolve issues related to these files and prepare client documents for storage.

Essential Functions

• Maintains confidentiality of CDS Global and its clients' proprietary information.
• Balances all incoming transactions.
• Runs attended or unattended mode according to size.
• Analyzes error notices and corrects errors.
• Communicates with Account Team via email or phone for error resolution.
• Deletes, corrects, or re-batches incorrect orders using Serv or Serv PF systems.
• Notifies managers of finder numbers not loaded and keys numbers.
• Interacts in cooperative and professional manner, with all levels of employees, vendors and / or clients, in a team environment.
• Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.
• Follows CDS Global ergonomic and safety policies.
• Works with other departments (Depositing, etc.) when necessary.

Education And / or Certification, Skills And Licensing

Training

On the Job Training to be determined.

Work Schedule

Work Location

Boone Facility

Salary

Position Type - Temp To Hire

Upon hire, this is a temporary, non-benefited position, with the potential to transition into a regular, full-time role based on performance and organizational needs within 5 months.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job. We strive to create an environment that brings the power of diversity to life.

Mission

Create positive outcomes by inspiring employee growth, empowering client success, and delivering innovative solutions for all those we serve.

Vision

Be recognized as the trusted world leader in intelligent solutionsseamlessly elevating relationships and empowering those we serve to achieve their boldest endeavors.

Values

Integrity : We uphold honesty, transparency, and accountability in all we do. Innovative : We embrace bold thinking and leverage technology to fuel growth, progress, and solutions. Excellence : We pursue world-class quality and continuous improvement in everything we do. Collaborative : We harness the power of teamwork, leveraging diverse perspectives to create smarter solutions. Curiosity : We seek knowledge, challenge ideas, and explore new possibilities. Compassionate : We lead with empathy, respect, and a commitment to making a positive impact on everyone we serve.

Job Recruitment Scams Warning

It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Hearst and / or its affiliates. These messages have been offering fraudulent employment opportunities to applicants and often asking for sensitive personal and financial information.

Please note that these communications are fraudulent. They do not originate from Hearst or any brands owned by Hearst nor are they associated with the Hearst recruitment process.

The FTC has issued helpful guidance about these types of scams at https : / / consumer.ftc.gov / consumer-alerts / 2021 / 04 / dont-let-job-scams-block-your-path-forward .