Human Resources Specialist (Human Resource Development)

Internal Revenue Service
Andover, MA, United States
Full-time
Part-time
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Duties

WHAT IS THE HCO HUMAN CAPITAL OFFICE DIVISION?

A description of the business units can be found at :

Vacancies will be filled in the following specialty areas :

HCO, Office of HR Strategy and Transformation, Enterprise Talent Development (ETD) Division

The following are the duties of this position at the full working level.

Serves as a performance consultant by collaborating with management and program managers to identify performance improvement needs and opportunities.

Uses state of the art process models to identify, evaluate, and recommend solutions to improve job performance and which support business goals and mission priorities.

Provides advisory services to all levels of staff concerning basic program policies, regulatory requirements, and procedures.

Makes recommendations on communication and marketing strategies that link training efforts to individual performance and organizational goals.

  • Collaborates with management on developing and executing training plans. Monitors and reviews budgetary performance within the centralized training plan and provides guidance on fiscal concerns relating to training plan management.
  • Plans, coordinates, administers, and implements training programs and classes. Decides or, in some cases, makes recommendations to program managers regarding delivery strategies, distance learning methodologies, and coaching / OJI needs.
  • Reviews, analyzes, and evaluates training programs and instructor performance and makes recommendations to program managers to increase program quality and overall effectiveness.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses.

For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Conditions of Employment

Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.

S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work;

part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month / year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement :

SPECIALIZED EXPERIENCE FOR GS-9 :

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.

  • Specialized experience for this position includes : Experience working with basic human resources development (HRD), practices, laws, regulations, policies, and precedents to provide HRD management advisory, and technical services on non-controversial factual, procedural, and / or recurring issues relating to learning and employee development;
  • Experience applying instructional design principles and the processes used in designing and delivering learning products to assist other specialists in developing routine training material;
  • Experience in applying principles, practices and elementary techniques of education, adult learning theory, and employee development to assess, define and meet individual learning needs;
  • Experience in applying basic analytical methods and diagnostic techniques to identify HRD and non-HRD interventions to address routine HR problems and issues;

Experience using oral communication techniques to present findings and recommendations and experience applying written communication techniques to draft and / or prepare in final form project papers, and training material.

You may substitute education for specialized experience as follows : A master's or equivalent graduate degree in a related field of study such as : human resources, public administration, organizational psychology, or other administrative and management fields.

OR 2 full years of progressively higher-level graduate education leading to a graduate degree in a related field of study such as : human resources, organizational psychology, public administration, or other administrative and management fields.

OR LL.B or J.D., if related. OR At least 1 year of combined graduate education and experience as defined above.

SPECIALIZED EXPERIENCE FOR GS-11 :

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service.

  • Specialized experience for this position includes : Experience working and applying a range of human resources development (HRD) practices, laws, regulations, policies, and precedents to provide HRD management advisory and technical services on non-controversial factual, procedural, and / or recurring issues to learning and employee development;
  • experience applying principles, practices and techniques of education, adult learning theory, and employee development to assess, define and meet individual learning needs;
  • Experience using knowledge of instructional design principles and the processes used in designing and delivering standard learning products to improve employee performance, increase employee satisfaction, and facilitate management involvement in employee development;
  • Experience applying analytical methods and diagnostic techniques to identify, evaluate, and recommend to management HRD and non-HRD interventions to resolve problems of limited scope;

Experience using oral communication techniques to present findings and recommendations and experience using written communication techniques to prepare project papers, and training material.

You may substitute education for specialized experience as follows : A Ph.D. or equivalent doctoral degree in a related field of study such as : human resources, organizational psychology, public administration, or other administrative and management fields.

3 full years of progressively higher-level graduate education leading to a doctoral degree in a related field of study such as : human resources, organizational psychology, public administration, or other administrative and management fields.

OR LL.M., if related. OR A combination of graduate education and experience equivalent to that as defined above.

For more information on qualifications please refer to .

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent.

An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.

S. Department of Education. For a list of schools which meet these criteria, please refer to .

FOREIGN EDUCATION : Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.

S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.

Additional information

  • Subject to a 1-year probationary period (unless already completed).
  • Have your salary sent to a financial institution of your choice by Direct Deposit / Electronic Funds Transfer.
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • There are two vacancies to be filled at either of the locations listed above.
  • This is a bargaining unit position.
  • Tour of Duty : Mon-Fri 8 : 00AM -4 : 30PM EST
  • Alternative work schedule, staggered work hours or telework may be available.
  • In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
  • Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.

g., reporting at least twice a pay period to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program.

Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.

As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.

Obtain and use a Government-issued charge card for business-related travel.

Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

  • Online Application - Questionnaire
  • Education - See Education Section above
  • Registration / License (if applicable) - active, current registration / license
  • High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent);

OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.

Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11 : 59 p.

m. Eastern Time (ET) on 07 / 02 / 2024 and / or cut-off dates in this announcement. We are available to assist you during business hours (normally 8 : 00 a.

m. - 4 : 00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 07 / 02 / 2024.

To preview the Application Questionnaire, please click the following link :

  • To begin the application process, click the "Apply Online" button.
  • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents.

To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application.

To protect your privacy, we suggest you first remove your SSN).

To complete , you must click the "Submit Application" button prior to 11 : 59 PM (ET) on 07 / 02 / 2024.

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account ().

There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account : .

All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application.

The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit : .

Agency contact information

IRS Memphis External

Email

Address

HCO OHRS - Enterprise Talent Development

1111 Constitution Ave NW

Washington, DC 20224

Next steps

Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit .

We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS.

Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status.

For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement.

If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

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