Job Description
Job Description
We are seeking a Desktop Support Technician to join our team! We are looking for someone with a minimum of 2-3 years experience providing desktop support in a corporate setting preferably financial services or trading floor.
This is a long term indefinite contract role with 40 hours per week required / expected.
Responsibilities :
- Provide technical assistance with computer hardware and software
- Mid Level experience with Win10 OS, MS Teams, MS 365 Products, Iphone Basics, Wyse Terminals
- Understanding of Virtualization, VDI theory, hands on experience with AV equipment
- Build laptops and desktops
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
Qualifications :
- Previous experience in IT, customer service, or other related fields specifically financial services
- Ability to build rapport with clients
- Ability to communicate effectively with a management team that is not onsite
- Excellent punctuality and attendance
- Reliable commuincation
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
Company Description
Peak Systems is a leading Information Technology service provider for nation’s top companies. We work with large teams of technicians coordinating IT projects for fortune 500 companies.
Our work is fast-paced, interactive, and hands on and we offer opportunities for advancement and growth.
Company Description
Peak Systems is a leading Information Technology service provider for nation’s top companies. We work with large teams of technicians coordinating IT projects for fortune 500 companies.
r n r nOur work is fast-paced, interactive, and hands on and we offer opportunities for advancement and growth.
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