Product Owner, Events & Operations Products

Product Owner, Events & Operations Products

University of California Los Angeles

Budgeted Pay Scale : $135,740-$157,071

Full Salary Range : USD $86,900.00 / Yr. - USD $197,300.00 / Yr.

Department Summary

The Technology Operations team oversees the design, development, implementation, maintenance, enhancement, and operations of IT platforms, systems, and applications in service of administrative units.

The team also monitors the effectiveness and service delivery standards of these technologies to ensure business outcomes are met through innovative technologies.

Additionally, the team focuses on process improvement and service excellence to key campus customers.The Events & Transportation Products team oversees the development, implementation, and continuous improvement of a suite of products essential for activities such as venue scheduling, campus traffic / parking, and vehicle management.

The team stays up to date on emerging technologies and industry best practices, recommending improvements to campus operations.

Position Summary

The Product Owner, Events & Operations Products will play a critical role in the strategy, implementation, and continuous improvement of UCLA's events & transportation operations products, by creating and supporting a product vision, roadmap, and backlog.

They will work to ensure these products align with the university's strategic objectives and meet the evolving needs of UCLA's students, faculty, and staff.

The Product Owner will conduct customer research and collaborate with key stakeholders across the university to develop and convey a distinct product vision.

The Product Owner, Events & Operations Products will be responsible for driving innovation and excellence by working closely with cross-functional teams, stakeholders, and users to define requirements, prioritize features, and deliver exceptional value.

The Product Owner, Events & Operations Products will positively impact UCLA's operations and culture by enabling IT platforms, systems, and applications to serve the institution's academic, research, and service mission.

This team member will advance the university's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students.

This role will execute UCLA's vision while modeling UCLA's culture and values.

Salary & Compensation

UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.

Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• Five years experience working in one or more of the following fields : information technology, computer science, management, higher education, or a related field. (Required)
• Five years experience working in one or more of the following fields : higher education auxiliary services, events or operations services, or a related field. (Required)
• Analytical mindset, with experience in data-driven decision-making and performance measurement. (Required)
• Seven or more years experience working in one or more of the following fields : information technology, computer science, management, higher education, higher education auxiliary services, events or operations services. (Preferred)
• Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred)
• Advanced knowledge of product development concepts, practices, standards, and processes. (Required)
• Proven ability to identify key issues critical to the organization's long-range success of a desired product or service. (Required)
• Proven track record of delivering successful products that meet user needs and drive value. (Required)
• Strong written and verbal communication skills and is able to communicate complex technical ideas to a diverse community of colleagues and stakeholders.

Can relay technical information to audiences of technical and non-technical stakeholders. (Required)

• Able to establish and advance positive working relationships and a strong rapport with a diverse community of colleagues including team members, stakeholders, and customers. (Required)
• Advanced organizational skills, ability to balance priorities, deliver concurrent projects to various stakeholders. Ability to work in a project-based environment using project management practices. (Required)
• Advanced problem-solving skills; ability to identify root problems and scope solutions based on knowledge of resources, timelines, vision and strategy.

Seeks information from diverse sources to inform solutions. Demonstrated ability to make decisions with integrity. (Required)

• Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (Required)
• Thinks creatively and introduces innovations such as the incorporation of new technologies or processes. Thrives in an ever-changing, fast-paced environment. (Required)

Education, Licenses, Certifications & Personal Affiliations

• Bachelor's Degree in one or more of the following fields : information technology, computer science, public administration, business administration, communications or a related field. (Required)
• Bachelor's Degree in one or more of the following fields : information technology, computer science, public administration, business administration, communications. (Preferred)
• PMP Certification within last four years (Preferred)
• Cybersecurity certification such as Security+ within last four years (Preferred)

Special Conditions for Employment

This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel / lodging expenses are not eligible for reimbursement).

The anticipated pay range for this position is $135,740-$157,071, annually; salary is dependent upon the skills and experience of the selected finalist.

NOTE : This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying.

• Background Check : Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check : A Live Scan background check must be completed prior to the start of employment.

Schedule

8 : 00 A.M. to 5 : 00 P.M. PT, Monday through Friday and / or variable based upon operational needs.

Union / Policy Covered

99-Policy Covered

To apply, please visit : https : / / jobs.ucla.edu / careers-home / jobs / 3025

Application Deadline : 8 : 50 p.m. on

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