Description
All potential candidates should read through the following details of this job with care before making an application.
Conducts complex operational analyses and leads medium to large project teams that support informed decision making within the business unit.
Key responsibilities include reviewing and approving findings to be presented to senior management, conducting statistical analyses, and coordinating with other business units regarding initiatives.
May mentor and guide lower level analysts. 5 to 8 years related experience preferred. Bachelor's degree preferred.
This position is a Senior IT Business Analyst which supports NEER Solutions office for multiple efforts across various Customer Relationship Management tools.
This individual analyzes business processes and practices in an effort to focus the design and implementation of information technology solutions that meet the business initiatives.
This individual collaborates on an ongoing basis with the business and technical project stakeholders and applies proven communications, analytical, and problem solving skills to help support the development process and to ensure the project deliverables meet specifications.
Job Overview
Resource in this role conducts complex operational analyses and leads medium to large project teams that support informed decision making within the business unit.
Key Responsibilities include :
- Partners with Operational Leads to understand business goals and supports requirements alignment activities.
- Understand operational objectives by studying business functions, evaluating how technology can enable efficiencies, and defining solution requirements.
- Designs solutions by analyzing requirements, constructing people, process, and technology diagrams.
- Improves business processes by studying current practices, identifying areas of opportunity, and proposing design modifications.
- Work directly with cross-functional groups to gather requirements, develop specifications, assist in documenting new processes and procedures, facilitate testing, training, and user acceptance, and oversee rollout of the solutions.
- Ensure the verification plans which trace requirements to test cases.
- Provide functional and process expertise to application developers.
- Participate in data migration process ensuring accurate and efficient data transfer from source to target systems.
- Diagnose issues with data migration, suggest remedies or alternative methods, and work with end users for data cleanup.
- Prepares technical reports by collecting, analyzing, and summarizing information and trends.
Requirements
CRM, Requirements, Communication, Reports.
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