System Administrator

Why work for this amazing organization?

• Hybrid Schedule (2 to 3 days a week)
• Strong Mission Statement. Truly changing lives every day!
• Great Benefits
• Been in business for OVER 100 years!
• Mission centric
• One of the largest nonprofits in the nation!
• Stable and growing!

What you will be doing.....

• Assists the Director of IT in selection of system configurations and with decisions regarding systems and IT projects.
• Maintains inventory of all assets connected to the network infrastructure.
• Sets up user permissions on file server, ensures file security and compliances are met.
• Administers, develops, tests, implements, and maintains operating system and related software.
• Establishes and implements standards for computer operations for compatibility between hardware and software.
• Troubleshoots and resolve software, operating system, and network problems.
• Schedules, performs, and monitors systems backups, performs data recoveries as necessary.
• Schedules, plans, and performs system upgrades.
• Maintains building access through system program.
• Sets up employee identification badges.
• Performs basic and advanced troubleshooting functions with end users to resolve issues at first contact.
• Analyzes and diagnoses problems to quickly arrive at workable resolutions.
• Escalates unresolved issues in accordance with the internal IT SLA and owns case to resolution.

What you need to bring to the table......

• Bachelor's degree in computer science or related field or related experience.
• 5+ years of IT or customer service experience.
• Azure and Active Directory
• Experience maintaining and troubleshooting Windows OS and MS Office suites.
• Experience with server administration, cloud, and SaaS models management.
• Must be available to work nights and weekends and perform after-hours support as required to meet business needs.
• MCP, CompTIA A+, CompTIA N+.
• Familiar with IT Standards (ITIL)and best practices.
• Experience with SQL databases and reports.
• Experience with firewalls, switches, and routers.

INMAY2024 #CBMAY2024

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