2025 Membership Intern -Summer

Description

Position Title : 2025 Membership Intern Summer

Division : Development

Department : Development

Reports to : Director of Membership

Position Summary :

The Crystal Bridges Membership Internship is an outstanding opportunity for a student or recent graduate looking to round out their portfolio and resume with real-world application of strategic museum membership efforts.

The Membership Intern will learn how a membership department supports the goals and objectives of Crystal bridges and the Momentary through developing effective strategies for cultivating, stewarding, and increasing the membership base.

The Membership Intern will gain an understanding of how to creatively and proactively think about our members’ experiences through the lens of connectivity and tailored communication to sustain the institution’s mission of presenting art, nature, and architecture programming, exhibitions, and experiences that are accessible to all.

Sample hands-on tactics will include coordinating with Guest Experiences, Data Strategy, and Membership to assess and improve cross-functional processes, and member stewardship communication and cultivation through select events.

Duties and Responsibilities :

• Willingness to learn the creation and implementation of member-centric stewardship and cultivation strategies.
• Work with the donor relations branch to ensure the planning, scheduling, implementation, and tracking of member events and programs across both institutions.
• Work closely with the Special Events and Culinary departments to plan member events and ensure optimum quality.
• Evaluate the effectiveness and success of all member events and programs.
• Learn Crystal Bridges Museum of American Art and the Momentary’s museum collection.
• Learn CRM database system Tessitura.
• Connect with museum departments, including Guest Experience, Data Strategy, and Membership, to assess and improve cross-functional processes.
• Learn to build internal and external relationships.
• Communicate with partnering institutions and peer organizations to learn membership best practices.
• Attend Director’s Receptions and other member events.
• Flexibility to attend / support events outside of regular working hours.
• Assist in monitoring the member benefits programs, including member recognition, routine and special correspondence, gift reporting and acknowledging, renewal letters, and member cards in collaboration with gift processing colleagues.
• Assist in monitoring the effectiveness of membership campaigns, including but not limited to direct mail, renewal, on-site, off-site, etc.

in a timely, creative, and strategic manner.

Qualifications :

• Completed fundamental or advanced coursework in marketing, public relations, nonprofit management, English, or related program at the college level.
• Demonstrated experience in Microsoft Office Suite including Outlook, Word, Excel, PPT, and Teams.
• Demonstrated experience in Canva and or Adobe Illustrator preferred but not required.
• Willingness to learn fundraising CRM preferred such as Salesforce, Tessitura, Advance, or Donor Perfect.
• Willingness to work in a nonprofit setting preferred.
• Ability to accept and synthesize constructive critique of work.

Timeline :

Anticipated Start Date : June 2nd

Anticipated End Date : July 26th

Schedule : Dates : See above

Dates : See above

Hours : Up to 35 hours a week

Weekly schedule to be arranged with direct supervisor

To qualify for bachelor’s or high school student rates, you must be enrolled in an accredited program or have graduated from an accredited program within the last three years.

Students will be required to submit a current schedule or official transcript.

Compensation :

High School Interns : $12.00 an hour

Undergraduate Interns : $13.00 an hour

To qualify for bachelor’s or high school student rates, you must be enrolled in an accredited program or have graduated from an accredited program within the last three years.

Students will be required to submit a current schedule or official transcript.

Required Documents : Cover Letter

Cover Letter

Resume

Physical Demands and Work Environment :

The physical demands described here are representative of those that must be met by an intern to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands : In the work environment described below, position requires work at a desk, utilizing a computer and a telephone for prolonged periods of time, good eye / hand coordination, bending and stretching for filing, and physical stamina to lift a minimum of 25 pounds to a height of at least three feet for file and materials storage as appropriate for the demands of the office.

Visual acuity to review written materials is required for this job.

Work environment : Work will be performed in an office environment and museum spaces. The noise level in the museum work environment is usually low to moderate.

If the intern’s personal equipment is used, the museum accepts no liability for any damage caused to said equipment while being used for museum purposes, nor loss or corruption of electronic files on devices.