Customer Success Manager

A company is looking for a Customer Success Manager.

Key Responsibilities

Manage customer relationships to ensure satisfaction and retention

Provide onboarding and training for new customers

Analyze customer feedback to improve services and support

Required Qualifications

Experience in customer success or account management

Proficiency in customer relationship management (CRM) tools

Bachelor's degree or equivalent experience

Ability to work independently in a remote environment

Familiarity with data analysis and reporting