Description
KEY RESPONSIBILITIES (other duties as assigned) :
- Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
- Consistently execute the La Z Boy selling process and strive to provide a favorable experience to all customers.
- Maintain strong knowledge of features and benefits of existing and new product lines.
- Resolve customer inquiries and escalate appropriately when needed.
- Promote in-home design program.
- Maximize store promotions, marketing initiatives, and grassroots programs.
- Collaborate with support teams to ensure operational excellence.
- Ensure proper execution of all existing and new systems and administrative procedures.
SCOPE & IMPACT :
This position holds significant influence over the store's financial health, operational efficiency, and the overall customer experience and reputation in the community.
This position reports to the Store Manager of the assigned location with indirect influence of sales team.
MINIMUM REQUIREMENTS :
- Education : High School Diploma or equivalent experience.
- Skills : Basic proficiency in Microsoft Office suite, effective communication skills, and customer service.
- Other : Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays
PREFERRED REQUIREMENTS :
- Proficient in using various technology tools and software.
- Strong organizational skills.
- Advanced interpersonal and communication skills.
SUPERVISORY RESPONSIBILITIES : none
PHYSICAL DEMANDS / WORK ENVIRONMENT :
- Ability to lift and / or carry up to 50 pounds.
- Ability to stand for long periods of time.
- Nearly continuous use of repetitive hand motions, hearing and listening.
- Often required to sit, walk, bend and stoop
- Subject to inside environmental conditions
- Ability to pass background and drug screen.
OTHER DUTIES : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Weekly Hours :
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