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Customer Service Specialist
Customer Service SpecialistTEKsystems • Asheville, NC, United States
Customer Service Specialist

Customer Service Specialist

TEKsystems • Asheville, NC, United States
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  • Job Description
  • Duties Include :

    • Assisting Walk-In Patients
    • Answering incoming calls from patients or providers with upcoming orders or picks ups
    • Provide order status updates
    • Using online patient ordering forums and patient database
    • Electronic faxing
    • Communication with Doctor`s offices and hospitals learning about all durable medical equipment
    • Providing medical equipment from facility for walk in patients
    • Additional Skills & Qualifications
    • 3+ years of experience working in or with DME (durable medical equipment)
    • 2+ years of administrative / clerical experience - sitting in an office
    • Experience assisting with assisting patients in person and over the phone
    • Experience working in a healthcare environment, preferably DME
    • Experience Level
    • Entry Level

    • Pay and Benefits
    • The pay range for this position is $17.00 - $18.00 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Asheville,NC.

    • Application Deadline
    • This position is anticipated to close on Oct 24, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Customer Service Specialist • Asheville, NC, United States

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