Executive Team Leader Service & Engagement (Assistant Manager Front End) - Denver, CO
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Location : 7930 Northfield Blvd, Denver, CO 80238-3527
Time Type : Full Time
Posted on : Posted 2 Days Ago
Job Requisition ID : R0000371292
The pay range is $60,000.00 - $120,000.00. Pay is based on several factors which vary based on position, including labor markets and may include education, work experience, and certifications.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery.
Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up, and drive up.
Responsibilities :
- Build a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders.
- Drive total store sales and understand your role in sales growth.
- Anticipate staffing needs, talent plan, and recruit.
- Manage leaders to follow up on training completion and provide continuous education opportunities.
- Engage in consistent development conversations throughout the Service and Engagement Team leader career path.
- Personalize recognition and appreciation to promote a positive team and guest-centric culture.
- Establish a culture of accountability through clear expectations and performance management.
- Understand business reporting and guest insights to identify opportunity areas.
- Quickly respond to negative guest shopping experiences.
- Own schedules that support peak traffic times and key holiday events.
WHAT WE ARE LOOKING FOR
- 4 year degree or equivalent experience.
- Strong interpersonal and communication skills.
- Strong business acumen.
- Manage conflict and lead others.
- Relate well with all levels of the organization.
- Strong cognitive skills, including problem analysis and decision making.
- Learn and adapt to current technology needs.
- Manage workload and prioritize tasks independently.
Expectations :
- Access all areas of the building to respond to guest or team member issues.
- Interpret instructions, reports, and information.
- Scan, handle, and move merchandise efficiently and safely.
- Accurately handle cash register operations and cash transactions.
- Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary.
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws.
About Us
Target is one of the world’s most recognized brands and a leading retailer. We are committed to responsible corporate citizenship, ethical business practices, and generous community support.
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