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Customer Service Representative

Hiregy
Tampa, FL, US
$18 an hour
Full-time
Quick Apply

Job ID 20200 – Claims Support Representative

Location : Tampa, 33607 – This position is onsite

Pay : $18.00 per hour

Type : Contract-to-hire

Schedule : Must be open to department hours M-F 8 : 00 AM to 8 : 00 PM (40 hour work week)

Career outlook : Large publicly traded company with room to grow.

Start dat : This is an ongoing need, if we do not make the current class there may be wait time for the next date, we will keep you updated!

Job description :

  • Provide clerical support to Claims Adjuster, including data entry from policy holders into the system.
  • Update and maintain accurate information on policy holders' accounts.
  • Communicate via email to provide updates on claim status to policy holders.
  • Review incoming claims and allocate them to designated representatives or independent adjusting firms as per established protocols.
  • Manage incoming and outgoing mail, ensuring all documents are correctly attached to requested checks and maintain the Claim assignment spreadsheet accurately.

Nice to have :

  • Bilingual : Spanish / English
  • 4-40 License
  • MS Excel : Pivot tables

Requirements :

  • Must have (1) year of customer service experience.
  • Must be interested in a career opportunity.
  • Must be tech savvy to navigate and learn multiple software systems.
  • High school diploma or equivalent.
  • Background check required.
  • 28 days ago
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