Job Description
Job Description
Jeff Chisham - State Farm Agency, located in Omaha, NE is currently looking for a talented, caring, professional to join our team as a Customer Service / Sales Representative.
This is a position focused on Customer Service for a well-established State Farm Agent.
Must have a positive upbeat personality with the ability to work in a team environment. We want someone who will be easy to get along with and fit into our company culture.
Must have excellent computer skills and be coachable. Insurance experience is not required, we will train the right person with the right personality and skill set!
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options. You will receive :
- Salary
- Salary
- Simple IRA
- Paid time off (vacation and holidays)
- Valuable experience
- Growth potential / Opportunity for advancement within my office
Requirements
- Stellar Customer Service skills
- Excellent communication skills - written, verbal and listening
- Computer skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to a customer
- Property Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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