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Customer Success Manager

The Forehand Agency
Atlanta, GA, US
Full-time

We are seeking a motivated Customer Success Manager to join our remote sales team .

As an Customer Success Manager, you will build meaningful customer relationships, provide exceptional service, and guide customers through the application process with care.

If you have excellent communication skills, enjoy helping others, and are ready to go the extra mile for clients, we’d love to meet you.

In this role, you will have the opportunity to assist families in finding the right coverage to safeguard their loved ones.

Key Responsibilities :

Proactively connect with prospective customers and establish rapport

Educate clients on various insurance products and recommend tailored solutions

Assist customers with policy applications and monitor the underwriting process

Review and evaluate existing insurance coverage, identifying gaps or opportunities for additional protection

Manage customer documentation with confidentiality and professionalism

Stay current with industry trends and product knowledge to provide top-tier service

Ensure all policies meet regulatory and company standards

Qualifications :

High school diploma or equivalent

Driver’s license (required)

1+ years of sales experience (preferred)

Strong interpersonal and communication skills

Bilingual in Spanish and English (preferred)

If you are passionate about helping others and eager to grow in a supportive, remote environment, we encourage you to apply.

Join us to make a positive impact by providing families with the coverage they need to protect what matters most.

7 hours ago
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