ROLE DESCRIPTION :
As a Customer Service Manager with Brett Twitty , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Must obtain state licensing.
BENEFITS :
- Hourly pay plus commission / bonus
- Growth potential / Opportunity for advancement within my office
- Paid time off (vacation and personal / sick days)
- Health benefits
- Valuable career-building experience
ABOUT BRETT TWITTY
- Our team has over 70 years of industry experience
- Home, Business & Evening Appointments Available
- State Farm Employee since 2002
- Second Generation State Farm Agent
- We welcome state to state transfers
- University of Iowa
Insurance Account Representative - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents empl...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Account Representative - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. As an Agent Team Member, you will receive. Use a customer-focuse...
Financial Services Representative – State Farm Agent Team Member
As a State Farm agency, we are backed by a powerful brand known for its integrity and customer-centric approach. As a Sales Representative at Armando Perez State Farm, you will be at the forefront of our agency's growth and success. Collaborating with our dedicated team of insurance professionals to...
Office Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Insurance Account Position - State Farm Agent Team Member
Are you an ambitious and customer-focused individual with a passion for sales? Do you dream of a rewarding career where you can make a positive impact on people's lives? Look no further! John Sutton State Farm is seeking a Sales Associate to join our dynamic and successful team. At John Sutton State...
Account Associate - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Account Associate - State Farm Agent Team Member
As a State Farm team member you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. State Farm Insurance Agent located in Glendale Hts, IL, is seeking an outgoing, career-oriented professional to join their team. ...
Financial Services Assistant – State Farm Agent Team Member
Are you an ambitious and customer-focused individual with a passion for sales? Do you dream of a rewarding career where you can make a positive impact on people's lives? Look no further! John Sutton State Farm is seeking a Sales Associate to join our dynamic and successful team. At John Sutton State...
Now Hiring - Customer Relations Representative
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Antonette Consalvi - Sta...