Project Manager-Membership Marketing Team (Full Time Remote)

Job Description

Job Description

Project Manager Membership Marketing Team (Full Time Remote)

Our Organization :

CDP, a Boston-based public benefit corporation, uses the collaborative fundraising model to improve the operational efficiency and revenue generation capacity of the public media system.

CDP currently provides more than 230 NPR and PBS public media organizations (PMO’s) with outsourced marketing, data analytics, fundraising, and technology services.

These services help PMO’s raise more net income, grow their donor files faster, lower their fundraising costs, and free up development talent allowing stations to better focus on local engagement.

Since its inception, CDP has delivered more than $785 million in membership revenue for local PMO’s participating in its services and has become the most widely adopted Public Media service in the history of public broadcasting.

Just as CDP is committed to supporting public media organizations around the country, we are equally committed to supporting each of our team in their own professional development.

For more information visit www.cdpcommunity.org

Job Overview :

Reporting to the Associate Director of Development on MMT, the Project Manager will oversee several coordinators to ensure deliverables are accurate, on time, and efficient.

This role involves managing the production workflow, communicating with vendors, maintaining quality standards, and ensuring timely delivery of marketing materials.

The ideal candidate will have marketing production experience, preferably in direct mail, nonprofit, or agency settings.

Responsibilities :

Day-to-Day Production

• Supervise coordinators to manage production with internal teams
• Oversee production workflow and procedures to meet quality and efficiency standards
• Communicate consistently across all teams, identifying and escalating risks to the MMT leadership team
• Collaborate with marketing managers to ensure final products meet quality standards
• Set priorities and deadlines to monitor project progress
• Resolve issues to ensure prompt and accurate execution of programs
• Monitor the accuracy and efficiency of the production schedule

Quality Program Initiatives

• Build and maintain process documentation, ensuring quality controls are in place
• Implement and manage new quality controls
• Assess, recommend, and implement strategies to close process gaps
• Share best practices and learning opportunities among team members
• Support training and coaching on quality controls, providing feedback and tracking improvement

Education :

Bachelor’s degree or equivalent is required

Experience and Skills :

• At least 3 years of experience in marketing production, direct mail, or project management
• Results-oriented and deadline-driven
• Ability to prioritize and manage multiple projects in a fast-paced environment
• Proven experience as a change agent, adapting and impacting change effectively
• Strong feedback, coaching, and active listening skills
• Excellent interpersonal, written, and oral communication skills
• Exceptional organizational skills and attention to detail
• Proficiency in Microsoft Office 365 and experience using technology for efficiency

All CDP employees have unique talents and experiences that create our company culture where we can all thrive and bring our whole selves to work each day.

Successful candidates will identify easily with a set of character attributes, as listed below :

DEI mindset : You embrace and demonstrate a diversity and inclusion mindset and role model these behaviors for the organization.

A Communicator : You possess strong communication skills and have great customer service skills; you like people and want to help.

A Critical Thinker : You regularly look for ways to find efficiencies, innovate, and make improvements where you can.

Process Oriented : You’re able to understand, work in, create, and improve processes.

A Collaborator : You’re a team player willing to help where needed; a relationship builder whose can-do attitude inspires others;

you actively share your job knowledge with team members.

Someone Who Seeks to Learn : You are eager to listen, study, and learn new things quickly; you are resourceful and are open to regularly accepting and growing from feedback.

Enterprising : You have proven success working in a fast-paced and changing environment; you have a strong work ethic and are excited to add value to the organization and its mission.

CDP is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex / gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status.

CDP does not discriminate against individuals on the basis of those characteristics, or any other characteristic protected by law.

CDP provides reasonable accommodations for applicants with a disability in completing job application procedures. Please notify CDP Human Resources in advance so necessary arrangements can be made.

If you need assistance or accommodation due to a disability, you may contact us at [email protected].