Job Description
Your Career
Palo Alto Networks is expanding its strategy organization and seeking a Principal to innovate strategy for our post-sales organization.
The Services Strategy & Strategic Execution team covers strategy and operations, including AI initiatives, for all post-sales functions (Customer Success, Professional Services, Technical Support).
Focus areas include deploying Generative AI, developing our partner ecosystem and transforming our portfolio. This role will focus on designing & deploying AI at Scale for better Customer Support outcomes.
Over time, the mandate may expand to other functions.
As a key leader, you will collaborate with top executives and cross-functional teams (Services, Product, Engineering, IT, Sales, Operations), tackling mission-critical business challenges and contributing to our industry-leading growth.
This role offers a supportive, dynamic, and meritocratic environment that values innovation, learning, and teamwork. In this role, your contributions will directly impact our strategic success and drive innovation in the constantly evolving security landscape.
Your Impact
- Structure and analyze complex business problems, develop hypotheses, and present data-driven recommendations
- Collaborate with cross-functional stakeholders to gather insights, co-create deliverables, and drive execution to achieve business goals
- Develop high-quality deliverables for exec-level consumption, including business cases and roadmap / execution plans
- Play a pivotal role in shaping perspectives of senior cross-functional executives
- Support strategy and business planning processes while fostering strategic capabilities across the organization
- Drive transformative change within the organization, wearing multiple hats (strategy development, product & program management, execution) to do what it takes to move the needle
- Manage matrix teams and provide coaching & mentoring to team members, to achieve post-sale business and customer objectives
Qualifications
Your Experience
- 4+ years of post-MBA experience, with a minimum of 2 years in management consulting, or top-tier tech strategy or "bizops" roles
- Preferred academic credentials include an MBA or similar qualifications
- Strong verbal and written communication skills with the ability to engage with senior audiences and bridge business and technical discussions
- Proven relationship-building and influential leadership skills
- Experience in project management and overseeing large-scale transformations
- A proactive self-starter who excels in fast-paced, high-growth environments
- Great teammate, willing to passionately roll up their sleeves and work cross-functionally to get things done
- Expertise in the SaaS and / or Enterprise software industry is preferred -Knowledge of AI / Gen-AI solutions and Customer Support is a plus
Additional Information
The Team
Our Strategy and Business Operations is a focused team that works on our most critical business challenges to drive and support our industry-leading growth.
Your efforts will directly impact the overall strategy and success of a world-leading cybersecurity business. You will collaborate on complex business and technology problems that are top-of-mind for our executives.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales / com-missioned roles) is expected to be between $212000 - $291000 / YR.
The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple : we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? : Yes
Autonomous Driving/ADAS Strategy & Business Development Leader, Auto & Manufacturing - BD
This leader will be responsible for building AWS’ business strategy and setting the strategic priorities, and business initiatives, to support customers to bring to market fully electric, driver-optional, and smart vehicles to enable clean, safe, efficient, and economically viable transportation for...
Director, Business Development Strategy and Operations, Software and Services
This position reports to the head of Software and Services and is critical to the effective growth of the Software and Services sales program. Ability to coordinate and drive cross-functional activities across the Software and Services divisions and other departments across the company to hit custom...
Principal, Strategy and Transformation
Drive change across the organization and be willing to wear multiple hats (strategy development, project management and execution) to do it what it takes to “move the needle”. Palo Alto Networks is scaling its world-class strategy organization and looking for its next senior leaders in the area of s...
Principal Accessibility Product Manager, Devices & Services
You will be responsible for driving existing and new accessibility initiatives for customers with disabilities, including inventing new ways for customers with disabilities to interact with our diverse set of devices and services offerings; and you will lead projects staffed both with our Device Acc...
Project Manager, Principal – Consumer Strategic Execution
The role is accountable for developing, managing, and monitoring estimates, budget, forecasts, and accruals; and is also responsible for managing and maintaining Jira records and dashboards throughout delivery and representing and advocating for delivery teams during intake and quarterly delivery pl...
Principal, Strategy and Transformation
Drive change across the organization and be willing to wear multiple hats (strategy development, project management and execution) to do what it takes to “move the needle”. Our values were crowdsourced by employees and are brought to life through each of us every day - from disruptive innovation and...
Principal TPM of Operations, Alexa, Customers, & Technology
Experience as a Senior Engineering Manager, helping drive roadmap strategy & definition, and managing budget and expenses. Are you interested in delivering the world’s most intelligent and capable AI-powered personal assistant? Are you passionate about organizational excellence operating at massive ...
Senior Director, Strategy & Business Development
The business is constantly developing its platform and is now looking to recruit a number of positions into its strategy and business development team. The group is heavily focused on innovation and these roles will be responsible for ideating and developing new customer solutions for both existing ...
Product Strategy and Operations Principal, Google Cloud Networking
Finance, Sales, Marketing, Partnership, Professional Services, Support) to provide strategic and investigative insights that inform business-level and product strategies for business units. You will interface with executive product and engineering leaders and will take a data-driven approach in iden...
Principal, Strategy and Transformation
Drive change across the organization and be willing to wear multiple hats (strategy development, project management and execution) to do it what it takes to “move the needle”. Palo Alto Networks is scaling its world-class strategy organization and looking for its next senior leaders in the area of s...