Talent.com
Account Administration Representative

Account Administration Representative

Kaiser PermanenteDenver, CO, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Account Administration Representative

Performs account maintenance, billing, reconciliation, reporting and customer service related activities. Duties also include performing database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers, to generate and distribute contracts and member I.D. cards, to provide facilities support and to enter documents into the workflow imaging system.

Essential Responsibilities :

  • Identifying, researching and reconciling billing payments amounts to ensure accurate eligibility determination, payment, revenue and membership records.
  • Setting up and maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments and terminations.
  • Supporting eligibility inquiries.
  • Ensuring bills are correct and mailed timely.
  • Interacting with purchaser benefit administrators to answer questions and explain Health Plan policy and contractual provisions related to membership and billing. Resolving related problems.
  • Assisting Health Plan purchaser contacts and sales and service representatives in the sales process and the analysis and resolution of problems related to membership accounting.
  • Conducting audits of purchasers with large payment variances, unallocated payments or other specified criteria. Resolving payment discrepancies and delinquencies.
  • Ensuring purchasers compliance with Health Plan policies and contractual provisions.
  • Preparing reports and managing purchaser correspondence.
  • Receiving, entering data, reviewing, researching balancing, and applying daily purchaser deposits and sources from the bank in a timely and accurate fashion.
  • Assisting with the production and distribution of payment-related reports required by purchasers and management, and by operating and maintaining printers and other related peripheral equipment.
  • Supporting Medicare processing and reporting requirements.
  • Ensuring that changes to contract are quickly and accurately updated in the contract systems.
  • Assisting with the production and distribution of contracts and related notices for new and renewing purchasers and individuals.
  • Answering, researching, issuing and resolving problems related to medical records numbers (MRN) and performing any required follow up activities.
  • Processing purchasers eligibility reported electronically by coordinating the exchange of media with groups and Information Services, resolving problems, maintaining and operating related equipment and maintaining supporting logs / records.
  • Identifying, coding, batching, scanning and indexing documents for imaging.
  • Providing office services support including but not limited to picking up, sorting and delivering mail, filing and retrieving documents, ordering and distributing office supplies, performing miscellaneous facilities maintenance tasks and providing photocopying and copier maintenance.
  • Working with internal and external customers and vendors to resolve any issues related to support services activities.
  • Collecting and monitoring productivity and customer service quality measures.
  • Participating team-based projects and contributing to customer service and operations improvements initiatives.
  • Assisting with training as required.
  • Facilitating communications across all lines of business and with other Kaiser Permanente departments.
  • Participating in purchasers performance evaluations and performance target setting activities.
  • Perform other duties as they are assigned.

Basic Qualifications :

  • Experience : N / A
  • Education : High School Diploma OR General Education Equivalency (GED) required.
  • License, Certification, Registration : N / A
  • Additional Requirements :

  • Demonstrated ability to work in a team-based environment.
  • Successful customer service track record.
  • Ability to diagnose, analyze and solve a variety of quantitative and qualitative problems.
  • Ability to communicate clearly and professionally.
  • Computer experience preferably in a PC windows based environment.
  • Willing to learn new tasks and adapt to new business requirements.
  • Excellent conflict resolution and decision making capabilities.
  • Ability to work productively at multiple tasks.
  • Ability to adapt to change and be flexible in shifting priorities.
  • Testing Required : Account Administration Representative Assessment with a passing score - 31st Percentile or higher.
  • Preferred Qualifications :

  • Minimum of three (3) years of experience in accounting, finance or related field preferred.
  • Experience with operations of peripheral equipment, such as printers or magnetic tape equipment, and knowledge of operating systems commands such as MVS / ESA and JES2 mainframe application, and tape management systems preferred.
  • Experience with mainframe application and computer transaction processing preferred.
  • Accounting, bookkeeping and / or finance coursework preferred.
  • serp_jobs.job_alerts.create_a_job

    Account Representative • Denver, CO, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Patient Account Representative II

    Patient Account Representative II

    Common Spirit HealthEnglewood, CO, US
    serp_jobs.job_card.full_time
    Commonspirit Health Mountain Region.CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and wher...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Inside Sales Account Representative

    Inside Sales Account Representative

    FASTSIGNSDenver, CO, US
    serp_jobs.job_card.full_time
    FASTSIGNS Customer Service Representative.A successful FASTSIGNS Customer Service Representative will : .Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.L...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative

    Sales Representative

    LIBERTY NATIONALGolden, CO, US
    serp_jobs.job_card.full_time
    A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lead Strategic Accounts 4 HLT

    Lead Strategic Accounts 4 HLT

    AT&TEnglewood, CO, US
    serp_jobs.job_card.full_time
    Sales employees will concentrate on acquiring new business and conducting customer visits in the field.When not in the field, they are expected to collaborate with their team from their assigned of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Account Specialist

    Account Specialist

    Johns ManvilleLittleton, CO, US
    serp_jobs.job_card.full_time
    Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applicat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Account Lead

    Patient Account Lead

    Common Spirit HealthEnglewood, CO, US
    serp_jobs.job_card.full_time
    Commonspirit Health Mountain Region.CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and wher...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Account Manager

    Account Manager

    IICRCGolden, CO, US
    serp_jobs.job_card.full_time
    The Account Manager will play a critical role in driving the growth of our restoration services by building and maintaining strong relationships with key referral accounts.This position will focus ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Account Manager

    Account Manager

    ServproGolden, CO, US
    serp_jobs.job_card.full_time
    The Account Manager will play a critical role in driving the growth of our restoration services by building and maintaining strong relationships with key referral accounts.This position will focus ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Inside Sales Account Representative

    Inside Sales Account Representative

    FastSignsDenver, CO, US
    serp_jobs.job_card.full_time
    FASTSIGNS Customer Service Representative.A successful FASTSIGNS Customer Service Representative will : .Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.L...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Account Sales Representative

    Account Sales Representative

    Beacon National AgencyAurora, CO, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Looking for a remote sales career where you can earn six figures in your first year?.Our proven system helps first-year agents earn up to $100,000, with second-year agents making $200,000+ just by ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Professional Account Specialist

    Professional Account Specialist

    CochlearLone Tree, CO, US
    serp_jobs.job_card.full_time
    Clinic Relationship Specialist (Professional Account Specialist).Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. Provide professional qualit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Account Specialist

    Client Account Specialist

    Hogan LovellsDenver, CO, US
    serp_jobs.job_card.full_time +1
    Client Account Specialist (CAS).Hogan Lovells is seeking a detail-oriented professional with legal billing experience to join our team as a Client Account Specialist (CAS).In this role, you'll mana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Commercial Lines Account Manager (Fully Remote)

    Commercial Lines Account Manager (Fully Remote)

    Insurance Office of AmericaAurora, CO, US
    serp_jobs.job_card.full_time
    Title : Account Manager - Commercial Lines.General, Construction (required experience).Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Account Sales Representative

    Account Sales Representative

    PMI Sales AgencyEnglewood, CO, US
    serp_jobs.job_card.full_time
    Paideia Management Telecom Sales Role.At Paideia Management, we don't just play in the telecom space; we lead it.Our sales team represents Verizon with a high level of dedication and expertise that...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Account Representative

    Account Representative

    DistributionNOWFrederick, CO, US
    serp_jobs.job_card.full_time
    At DistributionNOW, we believe our associates are the best in the business.We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstandi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Advanced Management Partner

    Advanced Management Partner

    CintasWestminster, CO, US
    serp_jobs.job_card.full_time
    Cintas is seeking an Advanced Management Partner to be trained and prepped for Senior Leadership roles.Each assignment prior to the role of General Manager will be hands-on and designed to teach th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Patient Account Specialist

    Patient Account Specialist

    USA JobsEnglewood, CO, US
    serp_jobs.job_card.full_time
    Welcome to CommonSpirit Health Mountain Region : .CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Account Manager / Specialty Account Manager - TAVNEOS - Denver, CO

    Account Manager / Specialty Account Manager - TAVNEOS - Denver, CO

    AmgenDenver, CO, US
    serp_jobs.job_card.full_time
    Territory includes : Denver, Colorado Springs, CO.In this vital role you will be representing Tavneos to physicians and healthcare professionals, playing a key role in establishing product demand an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Territory Account Manager - Pharmacy Solutions Consultant

    Territory Account Manager - Pharmacy Solutions Consultant

    Cardinal HealthDenver, CO, US
    serp_jobs.job_card.full_time
    Pharmacy Solutions Consultant (PSC).This territory will cover all of Colorado, parts of Wyoming and West Texas.Job Overview : Responsible for successfully managing customer relationships within an a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Benefits Representative

    Benefits Representative

    AMBABoulder, CO, US
    serp_jobs.job_card.full_time
    Insurance Benefits Representative.Position at AMBA (1099, Independent Contractor) Location : Colorado Compensation : Commission + Bonuses Schedule : Self-Managed, Full-Time Commitment.For over 65 year...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30