Job Description
Job Description
Customer Service Representative Evening Shift
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in the tri-state area.
You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners.
How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home.
How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
Why we need you
Because we offer top of the line products and services, we need a top of the line Customer Service Representative who genuinely cares about the customer and looks at this opportunity as not just a job but a career.
The big task
We are looking for a well-qualified Customer Service Representative to join our team. You will be our company's first line of communication
Location : Martinsburg, WV
What We Offer :
- Competitive pay $15 - $20 Hourly
- This position will be from 12-8pm Monday - Thursday with an adjusting schedule on Fridays based on season. This will also require a rotating weekend based on seasonal needs
- Medical Insurance we pay 100% for your insurance for health. We also offer vision and dental insurance.
- Retirement plan with a company match.
- A family. This is last on the list because it’s most important . We care about our team, and expect you to bring that same care when you join.
We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Johnson & Johnson Heating and Air Conditioning.
Responsibilities :
- Establish customer rapport to sell the right products and services
- Develop key client relationships, negotiating and closing deals
- Create sales proposals that are accurate and complete, that can be easily transferred to the installation team
- Create confident buyers by providing complete and accurate information about our products and pricing
- Get potential customers excited about Johnson & Johnson Heating & Air Conditioning and encourage them to spread the word
- Become an expert in your market area, and know the customer needs
- Help set aggressive sales plans, and propose expansions
Skills and experience
If you can achieve the above and you find it fun and challenging - you have just the right amount of skill and experience.
Experience with Customer Service supporting all clients.
Required Skills :
- High School Diploma or equivalent
- 2 plus years of customer service experience
Preferred Skills :
- Self Starter with the ability to stay on task without direct supervision
- IT competent, previous experience with Microsoft Office
- Highly organized with exceptional follow-through abilities
- Strong verbal and written communication
- Outgoing personality that blends well with a fast-paced, goal-driven environment
- Highly motivated, flexible, and great attitude on life
We are an equal opportunity employer
Powered by JazzHR
1KlCjdMml2
Customer Service Representative – Evening Shift
Customer Service Representative – Evening Shift You’re the best and you want to join a team that appreciates you, where you can create your own opportunities Who We Are We keep on growing because we only hire the best, and our customers love us for it. Why we need you Because we o...
Part-time Customer Service Representative and Dispatch Specialist
Customer Service and Dispatcher Specialists act as a liaison, provide product/services information, answer questions, schedule service appointments, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. We want an individual who understands the strengt...
Customer Service Representative (Shepherdstown, WV (VE240101000S)
Customer Service Representative (Shepherdstown, WV). The Customer Service Representative provides front-line operational support for the Veterans Experience Office's premier Contact Center. The Bowen Group has front-line customer service positions supporting the Veterans Experience Office at the...
Customer Service Representative
Consistently executes customer service standards to provide excellent customer service, resolve problems, and identify customers’ financial needs. Customer Service Representative. Provides excellent customer service while performing efficient and accurate banking transactions in accordance wit...
Customer Service Associate- Overnight Shift
Duties and Responsibilities •Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers), maintaining outstanding standards, demonstrating product knowledge, and performing all other components of customer service•Respond to customer ...
Technical Support / Customer Service Representative (Remote)
Technical Support / Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative....
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative - State Farm Agent Team Member with Kasey Crafts - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help peo...
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
Customer Service Representative
Customer Service Representative. Ability to provide personable, friendly customer service to internal and external customers. Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, bil...