Job title
Case Manager / Intensive Case Manager
Reports to
Program Director
Position Summary
The case manager will determine resources needed to meet the individualized needs of the participant. The case manager will take all necessary actions in assuring the implementation of the service treatment plan including serving as an advocate for the participant to enable him / her to receive needed services;
identification of program needs, service gaps and recommending strategies. A commitment to the RHD values should be demonstrated as job duties are performed.
Essential Duties and Functions
Team-Based Planning
Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective.
Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant.
Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.
Direct Client Care
Provide community-based services to program participants focusing on education, connection with resources, community interaction and achievement of recovery plan goals.
Administrative Functions
Complete all assessments and documentation as required by RHD, funder, licensing / accreditation entities.
Other duties as assigned
Essential Duties Addendum
FASST Connections (titled Intensive Case Managers per funder). Staff are required to ensure 24-hour access to Intensive Case Management services.
Lower Merion Counseling & Mobile Services, (titled Administrative Case Manager per funder) provides short-term service and provides assistance to connect families and youth to MA and other services and supports.
Assess and respond to needs and service eligibility of individuals in service / potential individuals in service, both in-office (approximately 60% of the time) and in the community (approximately 40% of the time) and with creative flexibility.
Provide prompt screening and referral to appropriate treatment and supports.
Assist with other resource / benefit acquisition and coordination as appropriate (Medicaid, Social Security, housing, social services, transportation, employment, medication assistance, etc) and develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.
Provide information and referrals for behavioral health and other human services, including other agencies, RHD programs, and other county agencies / departments.
Collaborate with and report to these human services as necessary.
Qualifications
Bachelor’s Degree in Human Services or related field.
Intermediate computer skills
One year Case Management experience preferred
Two years' general work experience providing support to individuals in behavioral health, Addiction Recovery or IDD services required.
Valid driver’s license
Working conditions
Additional Special Working Conditions :
Working out in community within the service delivery area of the program. Required to drive program participants to appointments.
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