A company is looking for a Senior Manager, Owner & Guest Support.Key ResponsibilitiesDevelop and execute strategies to meet service metrics and quality goalsManage, coach, and develop a team of Owner and Guest Support ManagersCollaborate with other Senior Managers to align owner and guest processesRequired Qualifications8+ years of experience in customer service, preferably in a contact center environment3+ years of experience managing teams in an inbound, multi-channel environmentBachelor's degree or relevant experience preferredExperience with Salesforce CRM preferredData-driven with the ability to analyze information for team improvement
Senior Manager of Operations and Supply Chain
Manager of PMO, Operations and Supply Chain. ...
Manager of Training & Enablement - Virtual/Remote
Manage the creation of training resources including live webinars, office hours, and self-paced courses for customers, partners, and employees. Implement and track KPIs to measure the effectiveness of training programs and continually optimize content based on feedback and performance data. Manager ...
Senior Pricing and Licensing Manager
A company is looking for a Senior Pricing and Licensing Manager to facilitate communication and coordination across departments while impacting revenue. ...
Senior Manager of Sales, Enterprise Sales
In This Role, You Will: Drive a lively and resilient entrepreneurial culture adept at navigating change Rapidly build and manage a metrics-driven, customer-focused, consultative sales organization Guide, coach and mentor salespeople within the sales team Facilitate successful implementation of new p...
Senior Director of FP and A
A company is looking for a Senior Director, Corporate FP&A to join their Finance team. ...
Technology Lab Manager and Trainer
The Office of Advising and Student Experience is a fast-paced, customer-focused office that serves over 4,600 undergraduate pre-business, business, and accounting majors and minors, in addition to 200+ graduate students. The Technology Lab Manager and Trainer within the Lundquist Office of Advising ...
Brewing Innovation Instructor and Lab Manager
Lab management duties include lab oversight, project scheduling, ongoing development and upgrading of facilities, managing and training participants for compliance/safety, and overseeing the safe and sanitary operation of Fermentation Innovation Lab. The Knight Campus is reshaping the higher educati...
SENIOR ALLIANCE MANAGER (Remote - Worldwide), CARB-X Research & Development
Since our launch in 2016, CARB-X has awarded hundreds of millions of dollars, which makes it one of the largest and fastest growing public-private research partnerships in the world. CARB-X is seeking a practitioner in the research and development of therapeutic and prevention products to join our t...
Senior Manager, Product Lifecycle
Lead end-to-end definition and execution of accurate, scalable, and repeatable engagement models and tools that enable our team to execute flawlessly in a cross-functional matrixed environment. Support sub workstream leads in the consolidation and information, voice of customer into requirements and...
Accounting and Travel Manager
The mission of the shared services group is to provide consistency through centralized services, offering expertise in processing a wide variety of financial and human resources transactions and functions including acting as a liaison to the Business Affairs Office, Purchasing and Contracting Servic...