Assistant Manager-DD221 - Now Hiring!

Keep America running-one team, one cup, one shift at a time.

Do you love being in the middle of the action? Are you a natural leader who can energize a team and create a positive vibe while keeping operations smooth and efficient?

At Dunkin’, our Assistant Managers are the engine behind great guest experiences. You’ll support the Restaurant Manager in leading day-to-day operations, developing team members, and making sure every donut and every customer leaves happy.

Perks & Benefits : Competitive pay

Health, dental & vision benefits

Flexible scheduling

Paid time off

Employee discounts

Advancement opportunities-we love to promote from within!

What You’ll Do :

Oversee floor operations and daily store routines

Ensure smooth, efficient, and fun shifts for both team and guests

Help onboard and coach team members using Dunkin’ training tools

Support a culture of growth, positivity, and learning

Set the tone for fast, friendly, and accurate service

Help resolve guest issues with professionalism and a smile

Assist with hitting sales, labor, and profit goals

Keep an eye on inventory, waste, and labor efficiency

Foster teamwork, accountability, and respect

Celebrate wins and coach through challenges

Ensure adherence to Dunkin’ standards, franchisee policies, and local law

Keep a safe, clean, and welcoming store environment. And other duties assigned.

What We’re Looking For :

Experience in quick service, retail, or restaurant leadership preferred

High-energy, people-first leadership style

Strong communication and problem-solving skills

Willingness to learn and grow with the brand

Ability to lift / move heavy items and stand for long periods

Must pass a background check

This position operates in a restaurant environment. Dunkin staff are frequently exposed to hot equipment, cleaning chemicals, and moderate noise levels. The role requires regular standing, bending, lifting, and reaching.

We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. HZCoffeegroup also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.

IF Applicable Pay Transparency Range :