Senior Technical Product Manager

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances, and enterprise solutions.

From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history.

We’ve grown into one of THE most recognized global brands. We consider ourselves relentless pioneers that push boundaries and defy barriers.

The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays.

As EPA’s ENERGY STAR Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

Please make an application promptly if you are a good match for this role due to high levels of interest.

People Excellence Change Integrity Co-prosperity

Role and Responsibilities

What you'll be doing :

• This person will drive Samsung eCommerce initiatives related to :
• Omni channel initiatives like BOPIS, BORIS, Dropship, Reverse dropship etc.
• Order management, fulfillment, and logistics (forward and return).
• Innovate and automate in the above areas to improve customer satisfaction, contribute to revenue increase, and reduction in operational costs.
• Work with cross-functional stakeholders in designing product solutions, finalizing estimates, budgets, and plans / prioritizing in upcoming roadmap, resolving issues during build and test, and launching products in a timely fashion.
• Write product specifications and work with UX designers to build the mocks.
• Work with Architects to simplify product features for technical design solutions.
• Prioritize and allocate work based on the roadmap and backlog.
• Finalize plans, estimates, and schedules working with engineering and QA teams.
• Work with development and quality assurance engineers to build and ship the features.
• Collaborate with external partners and internal account teams on new product launches.
• Communicate and resolve issues, risks, and progress to all stakeholders.
• Monitor and measure launched products and feed learnings back into the product development process.
• Internalize and deeply understand Samsung’s mission and strategies, as well as the mission and objectives of the eCommerce team.
• Distill vision and strategy for the team, and get all members of the cross-functional team excited.
• Be data-centric to make informed product direction, whether in the form of competitive intel, customer behavior, or other business metrics.

Solicit and embrace critical feedback.

• Drive innovation, definition, deliverables planning (roadmap), and design of entirely new products and features to deliver against team and company goals.
• Drive cross-functional teams to set qualitative objectives and quantitative goals.
• Drive the definition of and execution against the product go-to-market plan, including phasing and training.
• Clearly communicate product plans, benefits, and results, as appropriate, to both internal stakeholders and external stakeholders.
• Have strong technical skills and be proficient in Confluence, JIRA, and Smartsheet.

Background & Competencies Required :

• Bachelor’s degree in relevant field required; computer science undergraduate degree or relevant engineering degree plus hands-on software engineering experience strongly preferred.
• Technical understanding must go from the highest abstractions down to the metal.
• 10+ years of experience delivering highly successful and innovative consumer Internet products with your fingerprints all over them which you’re extremely proud of what you’ve accomplished.
• Having prior experience in the consumer electronics eCommerce space is a huge plus, especially in inventory management, fulfillment, and logistics.
• Stellar design instincts and product taste.

Characteristics

• A high bar across the board - from your own contributions to the people you work with to the products you work on.
• A leader personality - biased toward action, great collaborator and master disambiguator / simplifier - constantly pushing toward clarity and delivery.
• Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away.
• Finger-tippiness with data : you just go get the data you need with no muss / fuss and can whip it into an insightful story with no help.

You know how to leverage data to make decisions without getting stuck in analysis paralysis.

A never-ending desire to learn and grow.

Candidate should be :

• Highly motivated and self-driven.
• Strong process-oriented thinker.
• Organized, detailed, goal-driven, and achievement-oriented.
• Able to critically evaluate and question data and plans.
• Able to think strategically and tactically.
• Comfortable with a highly dynamic and changing work environment.
• Competitive, with a strong desire to win.

Skills and Qualifications

The salary range for this role is expected to be between $213,000 and $245,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Life @ Samsung

https : / / www.samsung.com / us / careers / life-at-samsung /

Benefits @ Samsung

https : / / www.samsung.com / us / careers / benefits /

Regular full-time employees (salaried or hourly) have access to benefits including : Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves.

Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.

If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA Accommodations Ext@sea.

samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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