Tappan is seeking a responsible and art-enthusiastic part-time
Retail Keyholder
to join our team. The ideal candidate will play a crucial role in maintaining the daily operations of our gallery, ensuring smooth functioning in both customer service and store management.
As a keyholder, you will oversee opening and closing procedures, manage sales transactions, and assist in providing exceptional customer experiences in our gallery space.
Key Responsibilities :
Open and close the gallery in accordance with store procedures
Provide outstanding customer service, including offering knowledge of artists, exhibitions, and artwork
Handle sales transactions, process payments, and reconcile cash at the end of each shift
Assist in maintaining a visually appealing gallery and back showroom by overseeing merchandising, cleanliness, and the presentation of artwork
Assist with gallery events, exhibitions, and other customer-facing activities
Monitor stock levels, assist in inventory management, and notify the team of any stock or supply needs
Act as a point of contact when management is unavailable, ensuring the gallery runs smoothly
Follow security and safety procedures to protect artwork and customers
Track volume of customers
Work Friday, Saturday, and Sunday to start, possibility of more days going forward.
Requirements :
Previous retail or keyholder experience, preferably in an art gallery or creative environment
Strong interest or background in art, with a willingness to learn about our artists and artworks
Excellent verbal and written communication and customer service skills
Reliable, responsible, and capable of handling store operations independently
Basic proficiency with point-of-sale (POS) systems, Shopify Preferred
Ability to work flexible hours, including weekends and evenings
Strong organizational skills and attention to detail
Additional Skills :
Experience with digital project management and customer service tools preferred
A willingness to to learn and grow your skills
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