Job Description
Job Description
Join Our Team : Entry Level Customer Service Assistant
Are you passionate about delivering excellent customer service and looking to start your career in a creative environment?
Style Netbox is looking for a motivated and personable Entry Level Customer Service Assistant to join our dynamic team in Atlanta, GA.
About the Role : As a Customer Service Assistant, you will be the first point of contact for our clients, helping to ensure they have a positive and seamless experience.
This role is perfect for someone with strong communication skills, who enjoys problem-solving and is eager to grow in a fast-paced environment.
Responsibilities :
- Assist customers by answering inquiries, resolving issues, and providing general support.
- Maintain accurate customer records and update account information when necessary.
- Coordinate with internal teams to manage customer requests and ensure timely resolution.
- Process orders, forms, applications, and requests.
- Handle customer complaints or concerns with professionalism and escalate when needed.
- Support the sales team by providing product and service information to customers.
- Ensure excellent customer service standards and maintain high levels of customer satisfaction.
Qualifications :
- High school diploma or equivalent; a degree in customer service or a related field is a plus.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively.
- Positive attitude and a passion for helping others.
- Prior experience in customer service or a similar role is a plus, but not required.
Benefits :
- Competitive hourly wage : $23 - $26 per hour.
- Dental insurance and employee assistance program.
- Flexible schedule with opportunities for growth.
- Free parking and a supportive team environment.
- Professional development opportunities and potential career advancement.
Location : Atlanta, GA
Salary : $23 - $26 per hour
Schedule : Monday to Friday, 8-hour shifts
If you're ready to kickstart your career in customer service and be part of a creative and forward-thinking team, apply today to join Style Netbox!
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